I have never experienced such mis-management before. I've been going to this gym for almost 2 years and management just cannot keep quality employees. The turnover in faces is the worst I've ever seen! When they do get quality trainers or staff, management treats them so poorly they leave! So sad! They don't even bother to call you as the customer and let you know your trainer is no longer there and not to come in for your appointment on the day of your appointment! I have over 50 pre-paid sessions and they have no experienced trainers. If they cannot treat their staff well, then obviously, you as a customer means nothing more than another dollar in the door and they care nothing about you! So, YouFit?! I think not!
9120 Wadsworth Pkwy Unit ABroomfield, CO 80021
From Business: Mission Statement We at Planet Fitness Gym are here to provide a unique environment in which anyone - and we mean anyone - can be comfortable. A diverse, Judgemen…
5191 S Yosemite St Ste BGreenwood Village, CO 80111
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980 Simms St Ste AGolden, CO 80401
From Business: Mirabella Mineral Makeup Application- Have your makeup applied by one of our professionals using the latest techniques. Wedding Day Makeup- Includes a preview 4 o…
10143 W Chatfield Ave Ste 6Littleton, CO 80127
From Business: At THE ROCK, we’ve been empowering people’s lives for over 9 years here in the Littleton/Highlands Ranch area. Our classes and programs have been featured numerou…
8921 E Union AveGreenwood Village, CO 80111
From Business: Welcome to The Studio, we are located in Greenwood Village, Colorado, across the street from Cherry Creek High School. We offer affordable Pilate's Reformer Class…
Same as other reviews. Terrible billing practices. Don't ever go here. I was incorrectly charged at least 5 times for a monthly fee when I paid upfront for a year.After that, I cancelled, and they kept billing me.
*********** Caution ************Beware of doing business here. Deceptive/Agressive/Unethical Sales Tactics ***** Predatory Billing *********** Do yourself a favor. Don't sign anything. Don't provide them your credit card. If you feel you still might do business here, at least take all paperwork home before signing and read them thoroughly including all fine print. Don't succumb to their high pressure sales tactics and sign anything at the gym. Familiarize yourself with every detail in their contract before signing. Will be reporting to Better Business Bureau, contacting attorney, media, consumer advocate. Something must be done about these predatory business practices. The rating of one star is one too many but I didn't have the option of zero stars. If a business has to resort to sleaziness to keep their business afloat, they are not worth doing any business with.
Will never darken their doors again. If I could give 0 stars, I would do so. Customer service? Ethics? They haven't a clue.
Please stay away from this place!!! This is a caution to you. They are cheap up front, but they make their money on the back end by not ending your monthly fee as they agreed they would. Then they will send it to a Twin Oaks service that will pressure you into paying for fees and charges that are not yours. I cancelled my service in July and they kept billing me. Luckily my credit card expired and would not let them keep charging me for services that I did not receive. Also stay away from the 1 hour free with a “personal trainer”. These people are highly trained and commissioned based, to get you to sign up. They use tactics just like those used for time shares and bad Harley dealers. They do not let up till you sign up for something. This is a new place in the area and I thought I would give them a chance. Please stay away. Also I am not hiding behind a screen name. My name is TJ Monday member account number 014462. We all need to band together and push out companies like this that their goal is to separate you out of your hard earned money. I will be contacting a lawyer soon if they continue.