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General Info
At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That’s why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you’re new to outdoor adventure or a seasoned pro, we’re here to help with the gear, education and inspiration you need to #OptOutside.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Fax: (303) 932-7579

TollFree: (800) 426-4840

Brands
Arc'teryx, Columbia, GoPro, Osprey, Patagonia, Smith Optics, The North Face, Thule, prAna
Payment method
master card, visa, amex, discover, cash, paypal
Neighborhood
Grant Ranch
Categories
Bicycle Shops, Camping Equipment, Shoe Stores, Sporting Goods, Kayaks, Sportswear
Other Information

Parking: Lot, Private

Wheelchair Accessible: Yes

Bike Parking: Yes

Specialties: Climbing, Bicycles, Bikes

Good for Kids: Yes

Provided by

COUPONS & DEALS

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Reviews

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Toc

01/10/2010

Provided by Citysearch - 
Overall
Terrible Service, Very High Prices

A terrible place to shop. (I was even criticized by a manager for returning a defective item!) Supposedly REI offers a 100% satisfaction guarantee, but this is all talk, and not what they really do. Customer service is as bad as I've ever seen. Lots of wannabe outdoor experts sales associates run around pretending to know something, but when asked a question, are unable to provide even low level technical assistance. Then, for all this, you get a lot of way over-priced merchandise that isn't all that great.

My advice is to buy your outdoor gear from other stores like Neptunes or EMS, or a trusted online merchant. You'll be much happier, and you will save money.

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