My 3yrold and I had a great experience. I know nothing about ballet and the sales person got us exactly what we needed she was very friendly with my daughter and even showed her some poses in her new shoes. She did ask lots of questions about where nd what type of class, but explained that every studio what's something different. My daughter had a great time and it was a great first experience for her and me
I had much the same experience as another reviewer. I took in my gdaughter for her first ballet slippers. I bought her mother's first pair of slippers here years ago. The salesperson does not need to be around children. She was rude and at best brusque with my grands. A smart person knows how to be amenable to a grandmother buying for a gchild. A business catering to children requires sales people who are comfortable with and who like children. Won't be back.