The rudest most unprofessional people Ive eve heard df!!!!! This Lady Charged my daughter 97.00 for a 29.95 because of mileage. She put 26 miles on this truck, had it for 6 hours and they even refused to give her a receipt!!! Guess who Dads going to have a visit with in the a.m? And on top of it all my 16 year old daughter was with her older sister that day and she literally told me that they were so nasty she was frightened......Oh Im not going too be very friendly tomorrow with these clowns.
Nightmare. We had an in-depth discussion in front of the person who we got our truck from discussing that there is a drop off location right by our house. We are from out of town and it wasn't feasible to drive all the way back. We took the truck to the location on Maps that was right by our house, but they are no longer a Uhaul. Went to 2 other locations nearby, both showed hours online stating that they were open. Neither was open. Went to a 4th location who was open and they advised us that they were going to charge us $200 because we weren't returning the truck to the store we rented it from. Well, that's a joke. So we drove all the way back into town to drop it off at the original store. We called the store on our way there and the same lady who we got the truck from answered. We told her about our little adventure and she said, "I'll talk to you when you get here!" and hung up. When we got there she told us she was the assistant manager and her manager will be back in the morning. We'll see how that goes.