What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2505 Wright AveLittle Rock, AR 72202
From Business: Serving Little Rock for Over 70 Years-Foreign & Domestic-Computer Diagnostics-Auto & Heavy Equipment-Cooling System Specialists-Open Mon-Fri 7:30am-4:30am
1410 E Oak StConway, AR 72032
This place was very friendly to me and got me in and out with no hassals in record time. Open on Saturdays as well
Serving the Little Rock Area
Click to Schedule Your Appointment Now!Schedule Appointment
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
8 Colonel Glenn Plaza DrLittle Rock, AR 72210
From Business: At Mercedes-Benz of Little Rock, we are committed to delivering exceptional service, from the minute you enter our showroom door or visit our website, throughout …
1121 Rushing CirLittle Rock, AR 72204
From Business: Arkansas Auto Air Co. is a family owned automotive repair business that has been serving Little Rock and the surrounding area for over thirty years. We are a memb…
5401 Mac Arthur DrNorth Little Rock, AR 72118
I took my car to a reputable auto service shop over a month ago who told me I needed a new transmission and that it would cost me about $5,000 plus …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
East End Towing was an excellent business to take care of my needs. Star, the dispatcher was very professional and provided excellent customer service. Matt, the tow driver, showed up promptly and went right to work in getting things moving and getting my car to shop. I would highly recommend them for all your towing needs.
They are a bunch of liars they say they will call you back an dont then when you call them they have a lame excuse they dont do warranty work like they say they just give you run around they dont my husband he wouldnt be down long going on two weeks and when we call they have some other excuse saying someone else fault not honest at all we wont be recommending them to anyone else have apologized to the ones we had they sold us a warped head and wont make it right they just lost an good customer
A friend borrowed the bike on Saturday and didn't make it back home. After calling, he said he would bring it home after work on Monday. Before he could get it home, it broke down and he said he knew he didn't put bad gas in it. What the h***?!? I had to call a tow because I couldn't run the risk of damaging the bike further. Taylor was there within the time frame quoted, I paid what was quoted and my bike was well secured and made it home.
Horrible customer service! There were 2 workers in there, one wouldn't come out of the back to help. Needless to say, we left without being helped!
I was ripped off by Parkway Automotive. My truck was running rough and needed new coil wires and spark plugs but in removing the old plugs, the mechanic broke one of the plugs off inside the engine head.To add insult to injury, Parkway wanted me to pay for approximately 20 hours of labor at $111 per hour to remove the head, the broken plug and then reinstall everything. The owner, Mike Davidson became agitated when I insisted that they were responsible because they broke the spark plug off inside the engine. He declined to perform any more work on my truck and told me to have the truck towed to another shop to do the repair. He demanded that I bring him $2141.33 in cash or a Cashier's Check for the work done so far and if I didn't get it out of his shop promptly he would begin charging $30 per day storage fees. I had no choice but to pay the outrageous ransom and had the vehicle towed to a Ford dealership for repair. I do not recommend this shop.
They had my car for over two weeks. I didn't get 7 miles before it died and I had to pay to have it towed back to them to have another thing fixed (more money) they would have caught had they driven more than around the block. The owner called in the afternoon to say it was ready, less than 24 hours later he told me if I didn't come get it I'd be charged for storage. Plus, his shop is in a very bad part of town, the Navigation disk and other items were stolen from my car while it sat there the week they were on vacation. The owner is extremely rude and unprofessional, stay away.
They had my car for over week, said it was fixed I didn't go 7 miles and it started cutting out with the engine light on. Had to pay to have it towed back only to be told it was something else they didn't find before. More money than called to say it was ready. Less than 24 hours later I get a call asking when am I picking it up because they charge $25 a day storage. What incredible gall the owner has, rude and extremely unprofessional. NEVER EVER use them.
Horrible!! First time I picked my truck up the body side had horrible waves in it that a child could point out. When I advised them of the problem they didn't even go out and look at it. Just told me to bring it back later. When took it back they told me it would be an hour after they opened before they would go out and even look at. Needless to say I left and called the manager. Took it back and they had it a week and a half. Picked it up and they didn't even put a rock guard on and the whole side of the truck had buffing compound on it. They said they had orders the rock guard and it would be in the next week. Now three weeks later and no response from them. They have zero quality control and management thinks if you leave with your car you will forget that there are issues.
The head mechanic technician- RD - is the success of the company. This is the shop to guarantee a well done repair or modification job.
This shop is the most knowledge/clean mechanic shop I have ever visit.They are very sweet individuals..the mechanic install a engine in my pathfinder in 2 days, I have had my vehicle back for about 3 weeks, not one issue have I had..Great Recommendations
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.