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Extra Phones

Phone: (501) 954-8901

Neighborhood
West Markham
Categories
Transportation Consultants, Transportation Services

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02/14/2017

Overall
Expertise
Promptness
Service

Regularly cancel my rides, judgemental, and rude on the phone. Would rather make a buck than get a patient to their regular appointments. Try and force what time I can have my appointments at "because of distance"

09/27/2016

Overall
Expertise
Promptness
Service

They are scamming people who really need help with getting to appointments,such as medical testing and doctors appointments. They are always late picking you up before and after appointments. They are rude, and uncaring of their clients needs. Their reimbursement gas plan is a joke! They send out your weeks schedule on time each week,but mail your checks separately, I received two checks out of eight on time, then it took over a month before getting another check! I know good and well their regular drivers don't wait a month before getting paid. Then you're only paid for one week instead of all the time they are behind. If you wait a month to send in your scheduled paperwork they send you, they don't pay you for that month because they say you turned in your paperwork late. Now if that's not a joke I don't know what is!!! If you can avoid dealing with these people, I wouldn't, they're scam artist preying off old, and or sick people.

05/16/2016

Overall
Expertise
Promptness
Service

They are despicable! They are always late at picking up their patients. You'll have to wait for HOURS at the doctors office or even at your own home for them to pick you up. My parents had to wait 3 HOURS for the cab to come pick them up and the doctor's office was about to close while they were waiting for the cab to pick them up. This is a horrendous and selfish company. I do not recommend it to anyone!!!!

04/10/2013

Overall
The Most Unprofessional people working in Office

Very Unprofessional, Discrimination, at it's best at work here, to the point that one of the office personnel will actually drive by a persons house to see what kind of house they live in and if they should be turned down for Transportation... with the permission of the Operations Manager. Discrimination, Discrimination..

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