Simpson Electric Co Inc
Little Rock, AR 72206
|Mon - Sun:|
This is a very unprofessional company. Called them for residential assistance and waited several hours for them to call back. They give me an appointment time to meet them at my house. I leave work early to meet them. 20 minutes after I get home, I noticed they should have been here 5 minutes earlier. I call the technician on his cell. It is turned off. When I call the number from the morning call, They tell me they had another job come up and they had to cancel with me. No warning or anything. I had to contact ANOTHER MORE RELIABLE COMPANY and have them come out at time and a half (1 1/2) rates. Simpson had the nerve to ask me to miss work the next day so they can come out and they can still garner my business and collect my money that I was missing because they gave me an appointment that they did not keep. And miss more work.
I highly recommend Simpson Electric. Very prompt, friendly, family owned business. Came out immediately when 220 line was burning out. With everything that we had repaired and replaced (about 12 hours worth of work) the price was very reasonable. Thank you Ben, it was a pleasure working with you.