Great people. They all work so hard to make sure I'm happy! I had a specific look in my mind as to what my lashes were going to look like. Seriously- they stayed open late just for me to absolutely love my eyelash extensions. They wouldn't let me leave until I was completely satisfied. They've gained a customer for life.
Awesome place to go. Great staff! I highly recommend Cynthia and Chris. I'm an implant to Little Rock from NY, so obviously I was skeptical of "upscale" spas that resemble the ones I used to visit back home. This place reminds me, very much, of New York. Makes me home sick, lol.
I have gone to Indulgences for the past year. It's the ONLY place I'll go. Not only do they welcome me by my first name, every time I walk in, but the quality of work they do is great! They are human and mess up. One time they did mess up in booking my appointment ( I came in only to find that my appointment was booked a different day)- but they quickly resolved the issue, apologized profusely, and took care of me!
I just finished my second tattoo removal session and it's literally, about gone ( so excited about this!) The staff was very polite and genuine. When I told them that I was a little nervous about getting the treatment done, they comforted me, offered me a drink and did everything they could to make me feel more comfortable. They have officially won my business.
I have had 2 bad experiences with this place. 1 st one was for a hair appointment . I reached there to be told the previous customer was not done yet so they had to cancel mine! After much thought n I decided to give then another shot ( after a year of previous fiasco) and booked a facial which was a prepaid discounted offer. Apparently this is a non refundable offer which I was not told about when I booked the appointment or mentioned in the appointment confirmation e-mail sent to me. I cancelled it 5 days in advance ( their email mentioned I could cancel it 24 hrs prior to appointment ) and was not told anything about it being non refundable again! When I called them after noticing no refund on my cc account I was told " it should have been mentioned", was refused a refund, am still waiting to hear back from them after their manager or whoever I spoke to said they would get back to me 2 days ago!! Most aweful experience ... I have never written a review for a salon/ spa service but this place is a scam.. "Indulge" at your own risk!
I have gotten and still receive two different services from Indulges for about a year now. I have has 3/6 laser sessions (and yes i see the results and no the treatment does not hurt) and come in at the most 5 mins early and wait no long than 5 minutes EVER. I also get lashes and never ever pre-set my appointments. I always call and they ALWAYS answer the phone. All call in appointments are scheduled within the next week. The only problem I had was when they said my "membership" for my lashes was experied and they were going to up charge me to continue. I talked to them on the phone and the issue was resolved quickly and professionally. And no I was not up charged. The workers are all wonderful and everyone who has done work on me have been great. The front workers have never been rude, unprofessional nor have I heard them complain or yell or anything else these negative reviews say.
Phone: (501) 868-8345
Address: 14524 Cantrell Rd Ste 130, Little Rock, AR 72223
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