I've had Parker Audi perform maintenance on my 2013 A4 for the last couple years. Although the prices are much higher than other Audi mechanics, their work was good. However, during my last visit, I asked only for an oil change and tire rotation. They installed a software update due to a recall in the water pump without my consent. Apparently the pump could catch fire if clogged by debris. I had an APR stage 1 tune installed on my ECU that cost me 700 dollars. They erased my tune when they reprogrammed it. It's going to cost $180.00 to have the software reinstalled. I asked Parker Audi to cover the cost since they erased my tune without my consent. They declined to pay, which really isn't that big of deal to me. What did bother me was the was they acted about the whole thing. They implied the whole thing was my fault since I had an aftermarket upgrade... I'm almost ready to buy my next Audi. Now I'm not sure what dealer I'll use.
They are like snakes in the grass don't trust them.They don't know how to treat their employees and the management team is awful except for a few and there are some of the sales ppl that is great but a few management don't care as long as they are looking good .
On the weekend starting April 20th, Bale Chevrolet ran a promotion that led thousands of people to believe that they had won $25,000, or one of three subsidiary prizes, an MS Surface Studio, a Virtual Reality system or a Nintendo device. The fine print said that the $25K prize was a scratch off chance at the Grand Prize but that everyone would get a $25 restaurant coupon. It was silent as to the subsidiary prizes. When I arrived, there were about 60 people, most waiting in line, the rest at tables with car salespeople recording all their personal data. Turns out that the subsidiary prizes were only one each also, having to mach a special number. I left, stating that I wouldn't return to such a deceptive, dishonest business. A salesman guffawed after me, "We're going to make millions off you people. Just look at the crowd." He didn't even have to add, "Suckers!"
Mr Ivan deserves a raise. He exemplified true genuin customer service . I respect him and he has assured me that my vehicle will be taken care of. I would recommend this dealership to anybody for sales or service. Thank you Mr.Ivan
I have bought a car from here before. It is a decent car lot. He will return money or fix problem!!!!
Absolutely horrible customer service. I spent countless hours for over a month trying to contact someone after the purchase of my vehicle. I called, left voicemails, emailed, etc. I contacted the GM who never felt the need to contact me back. The customer service after the sales is completely non-existent. I would not recommend doing business here.
Buying a new vehicle can be tough. To some car dealerships we are all just a number but to McLarty Honda we are treated as family. James Forrester welcomed us with open arms. He was personable, professional, and polite. He knew that we were looking for a bigger vehicle for our growing family. James was persistent with helping us not only get a bigger vehicle but a BRAND NEW vehicle. The dealership lowered the price of the vehicle so we could afford it. Honda actually lost money on our deal but it didn't matter to them because we were treated as family. If you would like to get a reliable car but also be treated as a hardworking individual instead of a number go to McLarty Honda. Go and see James Forrester to find your next dream car. You will come out smelling like a rose. P.S. To get the best treatment call James at 501-227-7000 to schedule an appointment or ask any questions. Feel free to mention this review.
Desmond you are truly blessed and I am very grateful for my new car.....if you need a ride go to Subaru!!
Fastest service in the state!!!!! Traded snd bought in 1.5 hours! Will come back again and recommend Landon! Rock star!
Robert was friendly, personable and helpful. Shane in finance made the process quick, straightforward and clear.