This business does what it says it is going to do and does it in a timely manner. I have used Great-House to repair my vacuum, get parts for it, and to unclog the hose. Thank goodness there is a business that can do all of these things to keep your vacuum working!
I have a fear whenever it comes to warranty repairs from my home warranty nightmares. So with my rather uncommon deep cleaner machine, I expected the usual "we will order the damaged parts, please come back in a couple of weeks". So when Mr. Rodney got me going in less than 24 hours with to major parts replaced I left ecstatic! He always does a good job and also has a sense of humor. I like the man!
Great and fast service. I've been going to him for years. You can purchase a new vacuum if needed, or if you have a old vacuum you don't want to get rid of, he can repair it.
I have been searching high and low for someone to repair my vacumm. I found one place but the service was terrible so I went elsewhere. I was referred to this place by one of my coworkers. This is a great guy, service was excellent fast, and he kept me notified. You can tell he is very educated on what he does loves it. If you are looking to purchase a vacumm or in need of a repair, I highly recommend you to try this place. Awesome :)
I left my vacuum to be repaired. I was told the charge was $35 to unclog the unit. When I returned to pick it up I had to pay $52.95 more. I disputed, unsuccessfully, because I wasn't told. Owner says I was wrong she always covers the charge. I am left with a VERY DISTASTEFUL opinion of the business. Offered to meet half way and they would not. Please be VERY CAREFUL if you have work done here.
I requested a new electric cord be put on my Electrolux vacuum. If you know anything about an Electrolux, they rewind automatically and have a specific rubber plug with a "bumper" for that purpose. When I went to pick it up, it had a $1.00 replacement plug on the end of my original cord. Lousy repair! Will NEVER use again. WARNING!
Horrible customer service . Tries to over charge customers and will not give them back thier vacuums . Keeps making excuses and lies to whats wrong .
The gentleman who services my vacuum on 7-11-14 was exceptional and fixed my vacuum right then. Wish there were more stores like this! Great experience and highly recommend them to anyone!!
OUTSTANDING PROFESSIONALISM We experienced problems with our DYSON Vacuum Greathouse interceded on our behalf with DYSON to obtain warranty service in which he accomplished timely upon receipt of Major Warranty parts A MOTOR and Motor harness Greathouse kept us informed and when parts arrived he notified and repaired our DYSON timely We got back a better than new DYSON Vacuum We WILL go out of our way to obtain any vacuum supplies request service even purchase his preferred quality brand YES We DO promote his Business We are proud to have done business and met a professional business man who honors his customers with respect and due diligence of service Even staying open later than normal to allow our untimely arrival to get our WARRANTY REPAIRED DYSON picked up 30min after normal closing hours we even offered to pay him for his extended service and he said just remember us next time 5 Stars is not enough for 4 thumbs up YES a 10 Star Rating for an Honest Caring Professional Businessman Semper Fi from Lexy and Drew