Good service and customer service. Values its customer.
Thank you Centennial Bank for charging me TWICE with a overdraft fee for the same transfer!! And I thought you people had more respect for your customers then that! I see now its all about MONEY!! So I'm now searching for another bank. Also,, what's the point of having ""OVER DRAFT 'PROTECTION'" when you still have to PAY a $30 FEE for over drawing?????? Its just a RIP-OFF to gain more money! I thought it "PROTECTED" me from going over so I would NOT have to shovel out more money from what little I have! Its the same as being punished, with a penalty and over priced fees and fines, and charges, just for using what was suppose to protect me! I had this checking account for nearly 3 years and was all ways up-to-date!!! And I make one withdraw,, not knowing that "PAYPAL" TOOK FUNDS OUT OF MY ACCOUNT INSTEAD OF MY PAYPAL ACCOUNT, and you people screw me with "TWO $30 overdraft fees" for only ONE transaction!! I am also specking to my attorney to file a petition in court! I believe that this is very much so an unlawful allegation in an attempt to scam a innocent person out of money based on facts not reasonable as it is stated in black & white!! I talked to Brenda Marquis and Debby Driskell here in Panama City Fl. (and also Joy Ginn and Nancy McCoy) and they all told me that they would NOT DO NOTHING TO HELP ME! Thank you Brenda Marquis and Debby Driskell and the rest for being DISRESPECTFUL and INHUMANE TO YOUR CUSTOMERS! See below of the transactions,,, and you can see I had a total amount of $27.86 in my account and the bank charged me a $30 fee knowing I had $27.86,,, and then charged me another $30 fee after the $41.10,,,,, when I was thinking I had funds,, but didn't know Paypal had made 6 withdraws from my account on their own behalf which I never knew!So this overdraft "PROTECTION" isn't about S--T, and cost me more $$$ then if I had nothing at all!!!! I also agreed to pay the ONE $30 fee , but not the other that I DID NOT DO, just to make them happy,, and they told me that " THEY WOULD RATHER SCREW ME OUT OF THE MONEY THEN TO TREAT ME AS A CUSTOMER"!!!!!---------------------------------------------02/03/2014 AC-PAYPAL -INST XFER - Debit transaction of $ 5.05 Balance of $ 51.51 02/04/2014 CKCD DEBIT 02/03 00:00 DOLLAR GENERAL 11979 PANAMA FL. - Debit transaction of $ 3.65 Balance of $ 47.86 02/10/2014 CKCD DEBIT 02/07 00:00 231 PLAZA TRUCK STOP YOUNGS FL. - Debit transaction of $ 20.00 Balance of $ 27.86 02/11/2014 OVERDRAFT FEE $ 30.00 Balance of $ -2.14 02/11/2014 CKCD DEBIT 02/10 00:00 SAMSCLUB 8151 PANAMA CITY FL. - Debit transaction of $41.10 Balance of $ -43.24 02/12/2014 OVERDRAFT FEE $ 30.00 Balance of $ -73.24 THEY FAKE TRANSACTIONS SO THEY CAN CHARGE YOU TWICE FOR THE SAME FEE.. THEY DO NOT CARE ABOUT YOU AT ALL,, BUT ONLY YOUR MONEY!!IN Feb I was a victim of Theft by Centennial bank! Centennial Bank’s Freedom 100 Checking account DOES NOT INCLUDE ID Protection and additional perks. Instead,, Centennial Bank charges twice the fee for ONE transaction. Learn more at my100bank.comDON'T GET RIPPED OFF BY CENTENNIAL BANK AND THEIR OVER DRAFT FEES THAT YOU NEVER MADEhttps://www.facebook.com/centennialbankripoff?ref=hl CONTINUE
This is THE WORST banking experience every time we go.Uninformed UNHELPFUL RUDE tellers. Every employee I have dealt with for the past 5 months since we opened an account there has been a PERFECT example of how NOT to treat customers. What a joke. Ugliest bunch of women I've seen in a long long time all in one place. "Beauty is only skin deep. But ugly goes ALL the way to the bone." Now that should be on their sign. Fair warning.