This doctor is an elitist. He does not like customers who do not have the right insurance. However when I have the "MONEY" I go where I can get my glasses in an hour. BIG COUGH GET A FREAKIN CLUE!
3645 Habersham Rd NE Apt 109Atlanta, GA 30305
From Business: Family Eye Care Center of Atlanta is an optometry practice located in the Buckhead area of Atlanta, Georgia. We serve individuals and families by providing eye ex…
I needed to pick up contacts today which takes about 15 seconds. I was waiting where they told me to sit at the desk right beside the lady that was working. After she finished with her customer she proceeded walk around me and go around to every single customer in the store. As well as just shooting the breeze with another coworker that was helping someone else. Mind you, I was the only customer who had not been waited on. I have my 13 month old son with me as well and I'm just trying to keep him happy! Finally I say I have not even helped and there were only 3 - THREE other customers in the store. She saw me and just decided to ignore me!! When I tell her she says well I've got other customers to help! When she finally gets around to it she ask my name and it takes about 15 seconds to pull the contacts. I was in DISBELIEF!! Who does this?? I will NEVER go there again. - this was my 1st experience there. I had my prescription transferred over the phone. I would have definitely given my business in the future if this would not have been such a horrible experience.
I went to pick up glasses at 10am. I was told that they had to wait for the doctor to arrive before receiving them. The lady was very nice but said that it would be about 10-15 minutes wait time before the doctors arrival. After waiting an hour, I was told that their was not a doctor scheduled!!?!? What?!? The lady at the front was very apologetic but I informed her that I will be writing a review online. So lens crafters is a better way to go.
Dr. Shama is the best eye dr I have ever been to! I have seen 50 eye dr's & nobody has ever taken the time to explain anything to me. I just had an exam at Walmart & even though I told them I couldn't see they said that was as good as it gets. They had me in the wrong fit & prescription. I'm beyond impressed.