More Info

Email
Extra Phones

Phone: (770) 599-5810

TollFree: (800) 280-5986

TollFree: (800) 949-7186

Brands
Amana, Bosch, LG, Maytag, Whirlpool
Payment method
all major credit cards
Accreditation

Conditioned Air-Restricted #CR109873, HVAC #CN003489

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Reviews

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Tasha M.

04/13/2018

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Expertise
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I purchased a hot water heater with installation & hall away from Sears and they said that someone should be contacting/calling me within 24 hours to schedule the installation. No phone call. So I decide to call the number listed on my receipt of purchase and I'm on a call with someone who can not tell me anything except that they do not have any other their 3rd party installers to accept the job of installation for the area.

If your 3rd party installers don't want the jobs within the area, then don't offer installations for the area so customers can make a different decision.

The manager of the installation department now says that the installer did not accept the installation because SEARS under charged the permit amount by $3. REALLY? $3? They had to cancel the order and my money($1,125) that was charged to my credit card wont be available for 7 or more business days. Today is Friday. So I'm lookin at, at least 2 weeks before my funds are returned to me to purchase a new hot water heater. Which means I have to go another 2 weeks w/o HOT WATER!!!!!

Details

Phone: (888) 396-3374

Address: 8020 Mall Pkwy, Lithonia, GA 30038

Website: http://www.searshomeservices.com

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