Me and my daughter came to Kady professonial for the first time. Excellent customer service very professonial. Meaning ladies no lunch break a couple of hours for me and my daughter perfect. I will be going back very clean place. Thank you Lady. Very fast and professional!
7295 Covington HwyLithonia, GA 30058
From Business: Also on the premises we offer a full service car wash. On the weekends we will also offer great food and drinks for a reasonable price. We are also geared towards…
Best African hair braiding ever!!!.Thanks Kady my hair looks so good!!!.. Her place is soo nice and clean and her braiders got me out in less than 4hrs for regular individual braid! And there was No loud talking. I'm definitely coming back!!!
Look you all these people are very disrespectful They are loud and not only that customer service is terribleSmh they braiding is good but when your braids starts to slip out they catch attitudes and will put them in any kind of way
This is the worst braiding salon that I have ever went to. I went there for TREE BRAIDS but got a Bush!I wish there was a way that I could post pics. I'm so glad that I paid by credit card because I called my bank to dispute the charge. When I asked to speak with the owner I was told that she wasn't there. The stylist had the nerve to tell me that I should have showed her a pic of Tree Braids! REALLY!! I ADVISE YOU NOT TO GO HERE! !
The absolute worst professionalism and service ever. My braids are very sloppy. I alerted the staff to this fact midway through my appt and yet instead of correcting the issue, they complained about me "giving them a hard time". Yet, ironically so, there were no complaints about me "giving" them my payment. I wasn't alone. Another young lady was displeased with her hair as well. Genuinely, I asked the staff how they handle/resolve situations where patrons are dissatisfied. When the response was "have someone else do your hair", I knew that that this establishment's customer service and integrity were nonexistent. The service was terrible. The workmanship was laughable. And the price gave me acute buyer's remorse. My advice: do not patronize this establishment. ever.
If I could I wouldn't leave a star at all!!!! I called at 8:15am and advised I wanted my edges redone and asked when I could come. She said to come now....I got there at 8:30. I also asked how long it would take and she said 1 to 1 1/2 hours.....I was there for 2hrs before anybody even started my hair. When I got done at 2:30 an ms checked my hair there was hair coming out of my braids like a 10yr old did it. When I asked them to redo the braids that were like that she asked me for my number and she would call me when I could come back or she could cut my hair. My hair looks a freakin mess!!!!! I'm now sitting here waiting for someone to act like they care. I'm about to call the police to get here before the Cleveland in tears this damn shop up.
I would NEVER go back to this place again or recommend them to anyone. I called and spoke with the owner Matou and told her what kind of braids I wanted and that I was pregnant so I needed two persons to do my hair to cut down on the time i'm sitting. She assured me that would be no problem and that with 2 people doing it, it would take no more than 4 hours. Well that braid session turned into 8 1/2 HOURS. It started with one person doing my hair then she was joined by another a few hours later, then one person stopped leaving only one in my head the rest of the time. They spent more time talking on their personal cell phones and when they weren't on the phone they were conversing with each other in their native tongue. To add insult to injury the owner came and ask me to pay her because she was leaving for the day and when I asked her why was my hair taking so long when she told me 4 hrs her response was "Yea they can be slow". They don't even deserve 1 star. I had the same braid job done two years ago by two african ladies at their home and it took 4 1/2 hrs so I know it could have been done (had i not lost their info I would have gone back to them). These women at Matous are a bunch of time wasters, if they spend less time talking and stopping to eat they would get more done. 8 1/2 hrs was excessive to have someone in an advanced state of pregnancy sitting. I learned the hard way but one thing for sure, they won't be getting my money or any referrals from me in the future.
This is the best hair in the Atl Real Authentic Human Hair!