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Business Description
Minutes from Baltimore Airport, the Hilton Baltimore BWI Airport hotel is an energy-efficient, updated hotel not far from Baltimore Harbor. Enjoy complimentary shuttle service within a three mile radius, including to BWI Airport, light rail, and Amtrak. Guests can relax in our whirlpool and indoor pool, or work out at our fully-equipped fitness center. Guest rooms and suites offer WiFi access to prepare for your meeting or relax in front of the flat screen TV. Our on-site restaurant, Acqua, offers contemporary Chesapeake Bay cuisine that's not to be missed.
Hours

Regular Hours

Brands
Hilton Hotels & Resorts
Payment method
amex, cash, debit, discover, master card, visa, diners club, all major credit cards, check, travelers checks
Categories
Hotels, Lodging
Other Information

Parking: Lot, Valet

Wi-Fi: Free

Price Range : Above Average

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01/19/2013

Overall

NEVER STAY HERE!!!!! I have stayed at many Hilton's before and am even a Hilton Honors member but when it comes to the military this location doesn't support them. We have a small group coming in from Afgan and called to hold 3 doubles for them and they refused to do this without the card of the personnel staying...They are currently in flight and can not provide the card number. The hotel manager stated there is plenty of available rooms for the night but that they would not hold any of them for the Active Duty personnel returning without the primary card holders information. I am sure that they could have made a provision under the circumstances but instead I was told, (AND I QUOTE) "we have a business to run here". Well if it wasn't for our military providing your freedom you wouldn't have anything to run! I would understand if this was a large request but rather we were only asking to hold 3 rooms! UNBELIEVABLE!!!!

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