What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2788 Old Steele Creek RdCharlotte, NC 28208
My family was one of their very first customers back in the early 90's. You will not find any mechanics more honest and kind hearted. If you have a …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Let me tell you about my experience with ez way. I purchased a car from them, and it ran great for the first month or so, then it started refusing the crank up. They had a fairly battery in it. I literally had to jump it off every time I went to crank it. I called to complain about it, and they refused to do anything to help me with the bad battery they had in their vehicle, even though I hadn't had it for more than 30 days at this point. But I sucked it up, and paid for a new battery. Now fast forward, I haven't had the car for a year. To be more exact, about 8 months. The car starts messing up again. Shaking, making funny noises, not accelerating ETC. And these were not issues due to maintenance as I change the fluids regularly and keep good tires on it. I call again, and they tell me to take it to the shop that my warranty is still good. No problem at all. However I need a car in the meantime and they flat out refuse to help me with a loaner or give me any options. They have had my car in the shop for over a week now. It was faulty spark plugs that need to be replaced and in spite of the warranty dept. Telling me it was covered, it in fact was not, so now I have to once again, pay out of my own pocket for faulty parts that they should have fixed, but I also have to make a payment on a car I haven't been able to drive. Of course I tried to call them to see if I could work something out as far as my payment goes, and all I get is an automated machine saying they are closed. On a Tuesday! I haven't been able to talk to anyone! I've been very patient, and courteous up to this point but my patience has run out!!!! Tell me ez way, do all your cars have faulty parts? Do you not care that your making people pay for your cars and the work that should have been done on them? I'll tell you this much, if it wasn't for the fact that I desperately need this car, I would throw the keys back in your faces and tell you to take it.
Manny, Javier and staff are the nicest and most honest car repair people I have ever dealt with. Kim at the front desk is so very pleasant and knowledgeable and do not forget their greeter (Lexus, the cat). I have a 2002 Corrolla and they arfe the only people I trust to work on it.
This places has cut my sons car off many times. If you are not even 1 day late it will be cut off. They will harass you at home with calls uncontrollably. My son still has his car but sometimes can't get to work because of them shutting it down on him for late payment, he's almost to the point of returning the car because of the stress they have put on him. I will never ever ever buy a car from them again. Beware it's a set up for you to lose your car
Hi, I love my Mustang convertible aka grey. Hope and Rick (Lincolnton Office) were patient with me when choosing and financing my car. I chatted with Chelsea constantly for three months helping search for the right car. I knew what I wanted and didn't settle for anything less. If you need to rebuild your credit give them a call. Start by calling Chelsea or Ariana at 828-485-2355 and let the fun begin.
Absolutely love this place. Louis is one of a kind, I take my cars here for every inspection and have been for a long time!
I LOVE my car!!!! Hope and Whitney were very patient with me in selecting my car...and I finally got the car I wanted!!!!
This is the second time we have dealt with EZ Way in Lincolnton. And honestly have to say they have never been nothing but great to us. They have always been able to help us without the pain of most dealerships. We Loved our first SUV and drove it over a year with nothing more than having the oil changed, and hope to get the same service from our new truck. And when it is time to trade again you can count on we will definitely be returning.
The staff there was friendly and helpful. Hope put my family and I in the car of our dreams. I would refer EZ Way to my friends.
This place are "CROOKS" will never buy another car from them. Buyers beware!! If they repo your car you have 10 days to pay or then they send letter saying you must pay car off within 10 days. They go through all your personal things and then turns your tag back in. I would not send anyone to them. CROOKS!!!!
I encourage anyone who thinks about buying a car from Darin Brooms to go to Kelly Blue Book. com and look at the price of the car you are thinking about buying.. Prices are jacked way up.. No customer service.. Guys told us at Darin Brooms in Lincolnton he would call us and no call... I was not impressed with the quality of the cars or staff of this location...
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.