Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
4810 N Teutonia AveMilwaukee, WI 53209
From Business: Advance Auto Parts is the largest aftermarket car parts provider, serving DIY customers & professional installers. Buy online, pickup in-store in 30 minutes.
Gary and Stuart helped my wife and I buy a brand new car and they were so nice and went through the different options and we really did get the best…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
Best car buying experience both my husband and I have had. Pre-buying Research: When we decided on a new Toyota truck my husband contacted his preferred dealer and I checked out almost every dealer within 100 to 200 miles. I checked stock, ask questions and set up a contact/sales person to work with. Heiser did things right from the start. They respected my wishes to contact me using e-mail during this stage, the e-mails were from a real person that actually provided the information I requested and provided useful information I didn't ask. I also didn't get tons of generic/bulk e-mails from unknown or duplicate people at Heiser like I did from others. Pros- e-mailed me like I asked, gave me the info I asked for, initial pricing given was real/transparent/a true fair price Cons- 1 or 2 bulk e-mails sent over the course of approximately 2 months Coming in: When it was time to test drive, James and everyone at Heiser were really helpful without being pushing in any way. I'm not only a new mother, but I have a demanding job and can't predict when I might be done for the day to even schedule an appointment very easily. I believe it took me almost a month to find time in my schedule. James did not get impatient with me in all that time. When I had an unexpected cancellation, James was able to get me in for a test drive with short notice (in fact it was shorter notice than I think is respective to give another professional and I thank him for that). Pros - not pushy, able to accommodate busy schedule Cons - not available at 5 am for a test drive **JUST KIDDING; the sales hours were more than accommodating - no cons** In Person Experience: Once at Heiser, everyone was professional and friendly. The place was set up well and had some great features like comfortable couches, great lighting, children's area and refreshments. I really enjoyed talking to everyone there. I observed other sales people/customer iterations and was very pleased. Anyone of them would have been good, but James Hicks was great. James was very knowledgeable with all my many questions. He took the time to listen to me and understand my needs. If he didn't have the answer off the top of his head, he found the answer for me. I really enjoyed myself at Heiser. When I came back with my husband, James zeroed in on all of his needs. He helped us find the right truck for the both of us. Pros - the employees, Sales experience of James Hicks, comfortable place to be Cons - none to speak of Purchasing: Negotiate a price was relatively painless. We worked out a great price with the features/accessories that sold both myself and my husband. Every department worked hard to send us home with our Toyota Tundra that day. I am really grateful to everyone for working so hard. I can't wait to get my scheduled service so I can stop in to say hi and thank everyone again. Heiser Toyota will be our first choice for our next new or used car without a doubt. Pros - relatively painless negotiating, great price Cons - none Overall: pros - Great car buying experience. Fair price from the start. Good people to work with and a great product. cons - one or two bulk e-mails
BEST DEALERSHIP EXPERIENCE EVER I flew all the way out to Milwaukee from Denver, Colorado to purchase a car from these guys sight unseen. I had not done anything like this before and was somewhat uneasy, however, any worries I had flew out the window shortly after my taxi arrived at the dealership. My car was sitting right in front of the office with a 'Sorry, Sold!' sign on the rearview mirror and was beautifully detailed such that I could not stop smiling. I walked in and met Gustavo, whom I had spoken to on the phone several times prior to flying out. After greeting me and answering any questions I had he handed me the keys and said 'Test drive it as long as you want, just be back before we close haha' I offered him my carry-on for collateral but he refused. So I went for a drive and checked out everything - engine, lights, 4WD, brakes, acceleration, electronics, tires, alignment, etc. Everything met or exceeded my expectations so I headed back to Bargain Town, still smiling, to close the deal. Gustavo was busy with another customer but his counterpart, Cruz, was just getting back from grabbing lunch. He introduced himself and we shot the breeze a ilttle before he asked if I was hungry to which I replied 'Starving!' as I had only eaten airport McDonalds all day. He proceeded to give me half of his delicious meal and a Coke while I waited. Gustavo soon finished the other sale and went straight to mine which was wrapped up in no more than 15 min leaving me with the 4Runner of my dreams. I immediately drove my new car the more than 1,000 miles back to Denver through sun, wind, rain, and snow with no issues whatsoever. It has been over a month now and I have tacked on another couple thousand miles day to day and to places like Breckenridge, Vail, and Keystone still with no issues. Gustavo even had my car re-titled before I came out to ensure the transfer to a Colorado title was seamless, he also sent me a new temporary tag a week after I returned because I accidentally ripped it off in a car wash.I love my car and I love the service I received from Bargain Town Motor Cars. They went above and beyond for me, the customer rather than only caring about profit like other dealerships. If you're in the area you should definitely buy a car from these guys, and even if you're halfway accross the country I would still recommend it! Thanks to Gustavo and Cruz you guys are awesome!! Sorry the review took so long guys!
I searched auto trader for weeks looking for the perfect Honda Civic. I finally found one that looked great and had low miles. For the mileage and year of the vehicle the price was right on. I drove to the dealer ship on a snowy November evening. I met Gustavo for the first time and he gladly let me take it for a test drive. The following day I went for a second look and also to run the vehicle by my mechanic to see what he thought. He said the car was great except for a few minor issues( front brakes, rear links, airbag light). I brought these issues to the attention of Gustavo and told him if these issues were fixed I would gladly buy the car. He called me the next day JUST AFTER he had the brakes and links replaced and said they would bring the car to the Honda dealership for the air bag light which turned out to be a seat belt issue. The Honda dealership ordered a warranted part for the seat belt and in the mean time I bought the car. A few days later I brought the car in for the seat belt replacement and I was good to go. Bargain Town Motors has great vehicles and great service. They are honest people and stand behind the vehicles they sell. I might also add that their detail shop does an amazing job. Every car in their inventory is nice and shiny and extremely clean. My brother also bought his car there and couldn't be happier. It's been about a month now since I bought the vehicle and it's been great. I'm very happy with my purchase. I would definitely recommend Bargain Town to anyone looking for a quality vehicle.
Recently I needed to sell my 2002 Chevy Blazer SUV and I was having a very difficult time selling it by myself. After not having much luck selling it on my own, I decided to contact a few different used car companies. After meeting with a few establishments that really did not impress or appeal to me at all, I finally found Reo Motors. When I first called them they were very honest with me and told me exactly what I needed to do to sell my car. They didn't try to force me into anything and I didn't feel like I was being rushed or pressured at all. I was given a reasonable quote over the phone and when I finally came down to their lot, they came right out to my car and went over all the details with me step by step. They took their time with me and made me feel like was an important customer. The cash offer they made me on my truck was very reasonable and they gave me cash right on the spot! The whole process could not have been easier, and the majority of the time I spent there was spent just chatting with the guys on the lot. Everyone I dealt with was extremely friendly and they all made me feel very welcome and appreciated. I know that selling a car can be a difficult and stressful thing to take care of, but the guys here make it simple and fun. I never thought I'd be able to sell my truck for cash on the same day, and I never thought it would have been as easy as it was. I will definitely do business with them!!
From the time we walked in to the time we left was 5 hours. We were constantly told, "just 10 more minutes" or "it will be about 15 more minutes" every time we tried to leave. Our sales person was working with another client and trying to manage both of us at the same time and there was one finance person available. Luckily our little child was good through this experience, although because of this time period he missed his nap. Also, my husband missed 1/2 day of work because of their "10 more minutes" promises (we went during his lunch break and he didn't return to work until 5:30 p.m.). They needed to make an adjustment to the car and said the car would be ready 4 days later. 3 days later we were told it wouldn't be ready for 2 more weeks. Absolutely ridiculous. It ended up being ready a week later after we complained. We feel the entire process was based on what we wanted to hear, and not the truth. We're adults and can handle the truth. Very over-promised and under-delivered experience and this is not the way to get customers to refer others to you. We love the car itself, but hated our car buying experience at Boucher Kia.
Jeff was very pushy to sell me another service which I didn't need. I didn't take it. We pretty much argued for a good 10 mins until he finally said, he will do what I asked. Isn't that how it's suppose to be? He's a mechanic, but he underestimated my knowledge about cars. I'm not a certified mechanic, but have been working on my cars since I knew how to drive (age 16). I only took my car there because my car shietted on me and Bridge happened to be the closest. Also because I didn't have a welding machine at home. I had a clogged catalytic converter and Jeff tried selling me a diagnostic test for $50. $50 for a 5-10 min job? I brought my own catalytic converter for Jeff to replace the old, clogged one. 30 min job cutting old cat out and welding on new cat = $160. Rip-Off! I had no choice....Damn car wouldn't move faster than 5 mph and driving to the next shop would take ages. Overall, the job was done, but for the cost, I wouldn't go back nor would recommend the shop to anyone else unless they feel like tossing $$$ away. Even the freaking car dealer doesn't charge $160 for a 30min job. If the car dealer wasn't so busy that day, I would've went there...
Kelly Graham was my salesperson and he was appropriately helpful in the process without ever pushing the sale. He seemed to sense the pace I needed to take and followed those cues perfectly. I was very comfortable. Kelly is also very knowledgeable about the car which is impressive given the complexity of the various packages and functions. My purchase revolved around the settlement of the VW diesel emissions class action settlement and the team (Kelly and Kyle ) worked out a plan that accommodated me as I navigated through the final stages of the VW turn-in while taking advantage of a promotion at BMW. The process took about three weeks from initial inquiries to the final sale. It was their flexibility in working through this while not pressuring me in any way that left me feeling very comfortable and happy with the whole experience. This included the presentation the various warranty and maintenance upgrades which I decided to decline. Again, absolutely no pressure. I absolutely love the car! The dealership itself is really beautiful and the new vehicles are displayed almost like jewelry. And accept the cappuccino if they offer it.
I'm not saying Unique Custom Car Care is exceptional, but the technicians who worked for the company were great! In fact the technicians weren't bad mechanics at all. This business was just managed unprofessionally. That includes ordering, management, pay raises or getting paid on scheduled pay dates. I was a assistant shop mgr. for this business and one of the best automotive technician, Unique Custom Car Care ever hired. The owners I think took advantage of the employees dependency of this company as leverage over whether you'll remain an employee or get paid according to how you perform as a follower rather than a leader. I wanted to help this company, along with others who worked for this company wanted to help get this company out of debt and make this job a reliable permanent placement. Not doing accordingly with profits and deposits may have cause this company to close permanently. This review is to you who came to Unique Custom Car Care and claim to have had a bad experience. I'm sincerely sorry for the inconvenience and for your lost. Your lost of compensation. -email@example.com
Recently took my car in with a very tricky problem and they did not give up until every option was exhausted. It needed a tiny little part but my car hasn't been in production for almost 10 years so they stopped producing parts for it. Needless to say, finding the part it needed was even less likely than "a needle in a haystack". After two days of looking, they found the part in Illinois and drove all the way down there, removed it from the car it was in and came back with it for only $100. Extremely reasonably priced and gave plenty of options regarding pricing and recommendations without being pushy or overbearing in the least. They were extremely empathetic and it was obvious that this problem bothered them almost as much as it bothered us! Even told us to give them a call if we were ever looking to purchase a new car so that they could give us their professional opinion on whether it would be a good buy or not. Extremely trustworthy, which is really all you want at the end of the day. Don't even think about going anywhere else.
Four years ago, while looking for a new car, a coworker recommended that I talk to Sherry at Rosen Nissan. I am so glad that we did! We were greeted by her, like we were old friends. My husband has wanted a truck, and had been looking at a Toyota. He went to Don Jacobs Toyota, to talk to them, and they were extremely rude to him, wouldn't budge on the price, and were so pushy, that he just walked away. He liked the look of the Frontier, so I called Sherry, told her what we were looking for, and made an appointment to see her. She was ready for us, having both of the models ready for us to test drive. She worked numbers with us, and made us an offer that we couldn't refuse, all the while, her name was being paged over the loudspeaker, and other clients were waiting for her. This is our 3rd new vehicle from Rosen and Sherry, and I couldn't be happier. The service department is fantastic! I'm glad that I had the chance to tell Jeff Rosen that myself. We have recommended Rosen & Sherry to many people. I would never go anywhere else.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.