Sears Appliance Repair
2100 Southfield Rd, Lincoln Park, MI 48146
Wherever you bought it, we'll repair it.Schedule Your Repair
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Positives: the technician was friendly, and quickly identified the problem, and replaced a part in the icemaker.
Negatives: After technician left, I waited for the ice to be made, but the icemaker still would not work. I called to set up another appointment, but was told I had to wait two weeks for a return technician. I was told that I would be put in the priority list, and then I might receive a call earlier than two weeks. In the meantime I am now buying bags of ice for my freezer while I wait.
If the repair isn't done correctly, shouldn't fixing the problem be a high priority? It doesn't seem that way.
The service guy came out to look at our Craftsman tractor because it has been riding a bit slowly. Upon making the appointment, I was told that It would be a service call charge of 96.00 and if any parts were needed, it would cost extra. Fine. Well I couldn't be there, so my mom was there with the guy. He couldn't find anything wrong with it, but managed to charge 160.00. I have called 3 times to dispute the extra charge, and I keep getting told that someone will contact me within 24 hours, but no one does/has. I am very frustrated.