The very nice laundry aide helped me answer some questions about the machines. She was pleasant and courtesy. I enjoyed the quiet atmosphere and friendly staff so much I returned, even though I have a washer and dryer at home! Thanks for being so nice!!
Serving the Lincoln Park Area.
From Business: *Commercial & Industrial Laundry & Dry Cleaning Equipment for Your Facility Including Hospitals, Hotels, Nursing Homes, Industrial Laundries *Unimac - Washex - Je…
I will never get anything altered at this place and all got a prom dress back it looks like a three year old sewed the zipper my daughters boobs were hanging out the side call the owner and she said she's not giving a refund as she already paid her seamstress and she doesn't care if Obama orders her to pay me back I'm not getting a dime and she did loudly work I would never recommend this place to anyone
This place is HORRIBLE and the workers there are very RUDE!!! It should have ZERO stars but I believe I have to rate it a minimum of 1 for the ratings to go through...DIRTY place, several of the machines don't work and the workers there are very RUDE and unhelpful. Today there was only 1 worker there. I went to the desk and asked what age is considered a senior (sign says seniors get discount on drying on Tues.). His answer was an abrupt "IT's TUESDAY - todays not Tuesday!!" I asked again "What the age?" and he replied he didn't know - either 60 or 65! After my clothes were done washing, one "tie" on a hospital scrub (top) was caught in the machine. I asked if he could help me get it out (around 4:15 p.m.), and he said he didn't have time - leave it and come back tomorrow to get it. I asked him is it just a matter of taking off the spinner and he said yes. I told him I could do that and he loudly snapped at me "NO - YOU CAN'T TOUCH THE MACHINE - IT'S NOT YOUR MACHINE" ( a young Chinese guy talking to an 60+ lady like that - how rude!!) He SHUT the top of the machine with the garment inside and said pick it up tomorrow but call first. I asked how long would it take - he glaringly started and shouted 20 min - I don't have time. I asked him his name and he said Peter...I then asked who the manager was and he said HE WAS (REALLY? NOT BELIEVABLE - he previously said he didn't know what the "senior" age is (replied he didn't know - either 60 or 65!) I said I wanted to put in writing that I was leaving a garment there and asked him to sign it (didn't want it to somehow "disappear" when I came to pick it up the next day). He REFUSED and said he's not signing anything! He walked away with my clothes stuck in the machine. A couple ladies heard the commotion and came over asked me what happened - and I told them. They said they were there last night and the Chinese lady (not there today) kept following them and staring at them. They said she was very rude. I only go there once or twice a year (usually to wash blankets, etc) but I know who they were talking about. The lady IS always rude to everyone! I never saw the guy who was there today but he takes the cake in the RUDE DEPT!! This place is physically NASTY and the workers (believe they are the owners) are just as NASTY. Stay away from this place!! Go to a coin laundry that is clean that gives good customer service - there are many out there!
I am so impressed in what the new owners did to this place. They installed new washers. They have gas dryers which work awesome.They did a great job.And a sweet thing is they have coffee for free. The prices are very resonable they range from 1.00 to 4.75. Not bad...They also do drop off service. Hope this helped Very clean also.
I almost didn't go here because I saw all the negative reviews but they must have really improved since they were written! (Or I just went when an EXTREMELY good employee was working.) It was yesterday late evening and it was my first time there. The employee was super helpful and patient while showing me how to load the card and how to work the machines. I had my twin six year olds with me and she let them Into the bathroom numerous times with no complaints and it looked pretty clean. The entire place was really clean. I had about ten loads to wash and dry and when I finished I was very tired. I brought the first load out to my car and before I could go back in for the next one the employee and a nice customer helped bring out my remaining 9 loads. This was a really big deal to me and went way above and beyond great customer service! I will definitely not be going anywhere else from now on!
well i would say its clean and has up to date machines. The girls there are very nice. Its reasonably priced. It has drop off service also. they are alittle different in as they use a store card to run all the machines. which i love it. it cost a dollar for card and you keep it and then whenever you come back you just load card up like a debit card. Awesome i liked it cause i dont have to mess with coins. Overall i love this place :)