I live in Chicago and have a custom home in Omaha being rented. The past few rains in Omaha caused water to leak into the basement and into the new bedroom just put-in last year. Not only did they respond right away to my calls (which other companies still haven't ) but the showed up the next day. They contacted my tenant and worked with her to get the job done. Rich said " don't worry, we'll take it from here". And that they did. My tenant said they were EXCEPTIONALLY professional and clean, she was surprised at the results and how quickly they were able to get it dry. Rich also looked around the house for drainage problems and couldn't find any obvious signs. He made some suggestions and explained what happened and why. This just happened again because of another "act of God" type storm where Omaha got nearly 7" or rain. My tenant asked for them by name. They are going out tomorrow. Let me tell you; Rich knows his stuff- he knows moisture content and when/what is an issue. He is professional and an excellent provider of customer service. I am 460 miles away and it means a lot to know I can trust him. By the way, what they charge is a huge value and competitive. I'm telling you, if you don't call them first you are missing out. PS I NEVER leave reviews, I have consulted in the Customer Experience for large companies and have annoyingly high expectations that must be met to warrant my providing feedback... 5 stars well-deserved
5740 Old Cheney Rd #11Lincoln, NE 68516
From Business: At Water Damage Restoration of Bellevue, we offer a fast, professional, and experienced services in commercial, residential, and emergency restoration services th…
6730 S 27th StLincoln, NE 68512
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8525 Andermatt DrLincoln, NE 68526
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8601 Andermatt DrLincoln, NE 68526
From Business: At Lincoln Water Damage Restoration, we offer a fast, professional, and experienced services in commercial, residential, and emergency restoration services the 36…
5600 S 48th StLincoln, NE 68516
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3530 Village Dr # 100Lincoln, NE 68516
From Business: At Lincoln Fire Damage Restoration, we offer a fast, professional, and experienced services in commercial, residential, and emergency restoration services the 365…
3730 Village DrLincoln, NE 68516
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2707 Pine Lake RdLincoln, NE 68516
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7301 S 27th St Suite 100Lincoln, NE 68512
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1631 Pine Lake RdLincoln, NE 68512
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Welcome to DryHero! We specialize in water damage restoration and mold remediation and are based right here in Lincoln Nebraska. We are not a franchise or a chain but true local experts specializing in water and mold related property damage. Since opening in 2003, DryHero has had an A+ rating with the Nebraska Better Business Bureau. We service all of eastern Nebraska, including Lincoln & Omaha.“Before anything else, our business is about family, both yours and mine. It’s my firm belief that by serving your family with your property restoration needs, it will in turn allow me to support mine. There really is not better incentive to do the right thing for our clients.It gives me tremendous satisfaction to know that we are helping people. That we can take a home that is devastated by water or mold, and return it back to a safe, pre-loss condition!”- Ritch Paprocki
My house is just 2 years old but walls in basement wet so there is mold on it and the smell is really strong. I called DryHero , Ritch Paprocki (the owner) is really friendly and professionally, has explained to me my situation,and did some mold tests. Because having economic hardship we could not have Ritch removed the mold for us, BUT he still has the Dehumidifer run in my basement for about 10 days FREE. Now there is no moldy smell my house anymore. We really appreciate his kindness, his warm heart . With DryHero, there is no pay-off relationship between business and customers like others, something really warm and closed between person to person. Thanks again DryHero. Yes I will recommend your service to all my friends.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
- Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
- Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
- Rinse the cloth and continue blotting until the stain is removed.
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Why You Should Hire a Carpet Cleaner Service
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam Cleaning Carpets
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
What to Ask a Professional Service
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Decide Which Method to Use
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
Research Online or in Person
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Ask About Employees and Services Offered
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Getting a Quote
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
Choosing a Carpet Cleaner
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Owning Your Own
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
- Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
- Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
- Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.