Have I found a few great furniture items here? Yes. Do I trust these people as far as I could throw them? No. I haggled on a vintage sectional and got a great price from a young-ish associate. I watched him tag the two pieces SOLD and said I'd be back the next day with a pickup. When I returned, the pieces were no longer on the showroom. The owner said gosh he was sorry, but BOTH tags must have come off and someone else must have purchased the set. What really happened? He thought the guy who sold them gave me too good of a deal, and he kept them to sell for more. The owner was a jerk about it, too. If you like it and can pick it up and carry it away with you, go for it. If you have to trust these people to do anything for you as part of the transaction, run away.
You tell them a price you are expecting for an item you are selling them (350-400) and the man on the phone says ok we'll pick it up saturday, then 2 weeks later they call and tell you they will give you 15-20% (60.00) of the price you discussed when they could sell it for 2x the original price discussed (800 for the same thing on their sales floor). When they bring it back it is severely damaged (scratched and scuffed to the primer on the paint and gouged on materials that are not repairable unless replaced). Be very careful with these crooks!
Wow this place is a joke! My husband bought me a washing machine from this guy when mine stopped spinning. We brought it home hooked it up and the hoses started spraying water all over the place , so we hooked up the good hoses we had and started a load. When the machine reached spin cycle my house filled with smoke and it smelled like burning rubber and the machine would not spin. So now not only do I have a pile of soaking wet clothes on my floor and a van full of stinking water that leaked out when we loaded it but then they wanted us to WAIT until they could fix it instead of giving us our $ back! After freaking out like a crazy person my husband got his money back and we will be going elsewhere.