I had incredible heal pain when I went to Dr. Trotter. She x-rayed and examined my feet. She explained about plantar fasciitis and a treatment plan. Return visit 3 weeks later my heal pain is greatly reduced. Dr. Trotter explained that if I continue the recommended exercises and wear proper arch supports I should get to pain free.Thank You Dr. Trotter.
Dr. Trotter has excellent knowledge and experience and has treated me with respect and dignity. I also took my daughter to her for multiple warts and these cleared without the typical pain she would have endured at a family doctor.
The doctors, assistants and front staff and billing are amazing people to work with. However in the nearly 2 years I was at the clinic we had a turn over rate of nearly 30 employees, which of course made our patients wonder what could be the problem. Some of our patients were used to seeing the same assistant with their doctor. The office management was handled poorly and unprofessionally on many levels. I feel that there was much favoritism within the office manager and other employees, I believe that in an office managerial position there should be a little more tact and less immature actions and fairness throughout the staff. The high turn over rate had nothing to do with the doctors, or the position, this was continually about the vibe of the office and how uncomfortable we were made to feel. This is not about the performance or knowledge of the physicians, this is an office manager issue, poor manager, that is where the problem lies, which is the reason I gave it only 2 stars.
First talked me into getting just one done then couldn't even get toe numb enough btw i have never had surgery done before have never took pain pills before... so been taking care of it just like they explain one week went bye have been limping in pain and feels like it's on fire so i can't work they refused to help the sad thing is becuz of my insurance i even paid the co pay up front don't go to them unless you want to make servral trips
Called to speak with a office manager the lady that answered the phone was very rude.
Comforting staff abs personable Dr. made my surgery an easy stress free experience.