I've lived here for just over a year and overall this is a great company to rent from. They try to keep the rent cheaper than the other places, but are much better than any other company that will rent this low. They were very understanding when my first roommate ditched me with all of the rent and late utilities bills. They don't bother us unless we need something. The late fees they access are reasonable. Also, because it is a small company, they are willing to work with you on surprises that come up. The only things I have to say that are negative are 1) that we had a maintenance problem called in and the guy just showed up, without letting us know he would be there at that time or even that day. I mentioned it and the owner said, 'Yeah, he does that". 2) one of our neighbors blamed us for all of the dog poop that had been showing up in our alleyway, and we got a warning without proof outside of the hearsay (saying we would get a 30 day notice if we didn't clean ALL of it), and I found out after I sent a huge apology that it wasn't my even my roommate's dog. While both of these things are irksome, it wouldn't stop me from renting here again.
I've rented off & on from Jeffrey Rentals for almost 14 years & I have and would recommend to anyone looking for a place to rent. They have reasonable rates & if you need something fixed maintenance is always available & come out & addressthe issue in a timely manner. Over the years I've gotten to know The Jeffreys & they have always been more then fair with me. This is a great family company to rent from.
Although the Housing Authority could not help us with our immediate apartment rental need they were very nice, friendly and helpful to us. We received several tips on how to find reasonable housing in Lincoln. Many thanks.
Did have a disappointing situation in regards to staff and follow up was poor. I did make a few calls outside of the Lincoln area--JEA Senior Living HQ and had great feedback.