Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
1135 Saunders AveLincoln, NE 68521
Very friendly staff, very clean shop well lit facility. Good color match. I enjoyed working with them, I will call again if I need autobody work. g…
My car had two flat tires this morning, and since they were corroded on, I came to Graham to ask them to take a look at them. They drove me back out…
1525 Pine Lake RdLincoln, NE 68512
Best place in Lincoln! They're always so pleasant and fast! Low tire pressure light has been on forever. Took it to Jiffy Lube, they checked and f…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
On Tuesday, September 22, I brought my car to your store to have the tires checked, because at least one seemed to perhaps have a slipped belt. Although I didn't have a service appointment, Chris was courteous in signing me in and said one of your men would handle it. Mr. Jim Schroeder came to me very soon thereafter, told me that yes, one of the tires was definitely faulty, and he would see what kind of warranty arrangement could be made toward a tire replacement. He later told me he called the Goodyear office and was given an outstanding deal for my purchase of a new set of tires. He had obviously gone to bat for me, with his commitment to offering the best customer service possible. In every part of this situation, Jim was wonderfully courteous and helpful, and I appreciated his whole demeanor of friendliness and respect. While I was there, I noted that he was also very busy helping several other customers with the same kind of cheerful approach that couldn't help but give all of us confidence in his ability to serve with integrity and professionalism. I left that day with a new set of Assurance Comfortreads and a strong appreciation for Jim's kindness and expertise. His service certainly adds to the good experiences I've always had with your staff, and my compliments go to Jim and all of you for such an excellent commitment to your customers such as I've enjoyed. Sincerely,
Any auto repair place is going to charge you for diagnosing your car. Pepboys charges $89.00 and most shops are between 45 and 90 dollars for diagnosing your car's symptoms. Just because you come in and say you think the battery is dead, doesn't really make it so. It could be many things, altenator, starter, spark plugs, etc. The mechanic will make sure to verify what is really the problem with your car. If you actually knew more about the diagnosing the car then why take it to automotive repair places to begin with... you could just do it yourself. Sounds like you don't have alot of experience automotive repair places. You would probably be happier going to the dealership where they will most likely charge you double what the small mechanics will. Also if you knew it was a battery then why didn't you just goto NAPA auto parts store yourself and buy a battery and replace it yourself? Oh yea... that's what you pay the mechanic to do if you don't have the skills to do it yourself.
Had a Check Engine light come on Thursday morning (it was 1deg.F out) so my first call was to Ben at European Auto Tech. Told me to bring it in same day and he would check it out with his factory BMW diagnostic computer. Turned out to be a misfire on cylinders 1,4 and 7. Felt it was due to the extreme cold weather and potential condensation. Since I have 75k miles on the plugs, we ordered new plugs, which were in the next day, and plan to replace them as preventative maintenance. Could be coil packs as well but Ben suggested starting with the simpleist, least expensive components first and see what happens. I appreciated his approach and common sense course of action, all with no pressure to throw money and parts at the problem. I recommend European Auto Tech with complete confidence......
These guys are great. They fixed a whole slew of problems on my truck and had it back to me the next day. A few days later, as luck would have it, the starter went out (not related to previous problems) and I had to bring it back here again. They had it fixed and back to me the SAME DAY. They even stayed past their posted closing time to allow me an opportunity to come pick it up when it was finished. Also, they were Johnny-on-the-spot with keeping me in the loop via phone calls, which is very important to me. I don't appreciate it when I have to repeatedly call to get updates on my vehicles while they're in the shop, but this place never left me wondering what was going on. These guys earned themselves a customer.
I had a situation with a vehicle recently that was a combination of a bad decision and really bad timing. The guys at the Auto Connection went out of their way to make the whole ordeal less painful for me...from towing the vehicle when I couldn't take care of moving it, to looking it over, and then to taking it off my hands when I determined that it wasn't worth keeping. Pete was awesome about staying in touch with me ( I had a LOT going on and wasn't always remembering everything I was supposed to do.) I was impressed and so thankful; they went above and beyond! I wouldn't hesitate to use their shop again, hopefully under better circumstances, and I would absolutely buy a vehicle from them.
When I first started going to Witt Service I called because I was about to go on a long road trip and wanted to know how to change my tire. I called and on the same day I came in and got a full lesson on how the jack worked. Methods I could use to loosen the bolts and so much more- all NO charge. Another time my car would not start (it was winter) so I called and Becky talked me through the problem, explaining everything. Where else woudl this kind of help happen? I always take a business car when I am traveling because I know that if I have car trouble or an accident I can call and get advice on repairs and or check what is being suggested by a place that I could possibly not trust.
I have brought my PT Cruiser to Blum's Auto Repair many times. Dave is always upfront with me about what the costs are and does not proceed with anything without my approval. When doing the repairs Dave and his mechanics are always quick to get me in and out and back on the road. They even go the extra mile and wash my car so it looks nice and clean and doesn't have smudge marks from them touching it while they fixed it. Dave has been good enough in the past to stay open alittle late for me as I don't get off work till 6pm and he will keep the door open for me to come in and pick up my car after work. Outstanding place with honest mechanics, I would recommend it to anyone.
This place messed my perfect interior up. Be very leery. They picked me up at my house after working on car. The guy was all greasy and dirty. Thats fine if they kept clean sheets there to put on the seats they sell them at the dollar store. they could clean them weekly. after it was said and done there was no discount. because it caused perm damage to interior. they kept trying to get me to go to the detail place next door. glue on the dash, marker on the seat. it was clear they had something going on with the guys next door. The owner had to blow to drive you know what that means for him and his judgement and the type of employees work there. you have been warned.
These guys are great at what they do. Let me tell you a story. I had an issue with my brakes and they completely rebuilt one side of the system to no avail. Next he said "Well I will fix the other side for free" as it had become a bit of a mystery what the problem was. Once he completed that work, the issue existed. Many mechanics would continue to pour time and money into something like this until they, maybe, found this issue. Not Graham! The manager told me that they had exhausted their avenues and I would be best served to see the dealer. WOW! What refreshing honesty! I've always been impressed with their service and attention to continued customer service.
I have taken my car to the dealership in the past to get repair and routine work completed and they have totally jacked up the price and sent me out with a laundry list of "repairs" that I needed to do. I really think that some places try to take advantage of females, but not the auto connection. The staff there are very nice and honest. They completed the work in a timely fashion and expalined in detail what was wrong with my car. They treated me with respect and did not try to talk down to me or "scare" me with things that need to be fixed. I would totally recommend this place to everyone. Their prices are reasonable too!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.