My experience at Ellynne Bridal was unfortunately very much similar to other brides that have given Lynne and her staff negative reviews either on this site or elsewhere. I wish I would have done my research prior to driving to Lincoln from Omaha to only find the perfect dress. I'm not sure the lack of customer service afterwards was worth it. Given the amount spent at their establishment, one would expect at least a small modicum of appropriate follow through and follow up with customer service. Long story short for me, is that I put forth at least 85% of the effort in contacting Ellynne Bridal. I received very little communication in return, and when I expressed as much to the owner, I was only met with defensiveness, hostility, and contempt. As an individual, I work in an extremely high-stress environment. Conflict is something I handle on a daily basis. Therefore, in my personal opinion, the situation was handled as carefully and tactfully as possible. I expressed what I was looking for and even complimented what I could of Lynne, her staff, and the establishment. However, this was to little avail. Ultimately, my request was rudely declined, and Lynne was completely unprofessional. It shocks me Ellynne Bridal remains in business. I hope future brides are smarter than myself and do the research before choosing Ellynne Bridal for their gowns.
Went there with my daughter, they were very professional. She tried on many great dresses but found one that looked like it was made for her!!! The price was amazing for such a lovely gown. I even found a few mother of the bride dresses I like. We went to try on dresses 3 times, and I'm glad we did as the dress she fell in love with was a new dress, but the store manager had set it aside for her the moment it came in, and she was correct in doing so. I can't say enough about this store.
After going to the "Big" stores and being harassed by them.... I went to June and told her HELP! and she was great. She helped me to find a dress I was happy with and it didn't cost a fortune. She answered all my questions but most importantly she listened!!! to what I wanted and what was holding me back in finding a dress for my wedding... out of kindness I put on a dress I didn't think I would like... and I felt beautiful! The experience was great... no one looking down their noses or making me feel like I needed to spend a ton of money!! It was like a small town service in Lincoln which I am grateful for... I went to the bigger stores and they called and called and one even sold my cell phone number to other vendors which really upset me... I was in the middle of clase when a lady selling makeup called me.... geez... If you want an assembly line bridal experience go to the big stores BUT if you want to be treated special... I say go here!!!