What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
534 E 2100 S, Salt Lake City UT, 84115Salt Lake City, UT 84115
Very nice staff but they tore the top replacing the window and had to sew in a new window. The new window leaks and after taking it back once, it is…
1717 S State StSalt Lake City, UT 84115
These guys are amazing!! I have had an intermittent problem with my car where it wouldnt start. The dealer replaced the computer, the fuse block, th…
Awesome people to deal with.The guys here Duane,Ernie,Doug,Jake and Mike were very helpful in servicing my vehicle. just a simple brake job turned i…
1171 S Richards StSalt Lake City, UT 84101
From Business: Collision Repair and Refinishing for all makes and all models. Serving Salt Lake City and the surrounding area since 1988. Drive in for a Free Estimate or Call 80…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Service department was terrible. I had five recalls on my vehicle which needed to be done. I was told it would be a half day appointment to do all the work. I dropped off my truck at 8am. By 4pm that day nobody had called or updated me on the progress of my vehicle. I called them and found out that they didn't have all the parts after all for the "four" (???) recalls. There were five recalls that were supposed to be addressed. They said they were also only aware of 4 of the 5 recalls even though their original email stated 5 recalls and listed them. They were only able to finish one of the five recalls that day. I got a call a few days later about my appointment from Courtnie. I told her of the issues I had and she said she would call me back or have a manager call me. They never returned my calls. Maybe they are "listening" like their ads say, but that's about all they've done so far. After weeks of not getting called back, even after calling them, I was finally able to catch them on the phone and get my truck in to have the recalls finished. The day after recalls were done, I was cleaning out my truck so some friends could use it for moving, and I found covers, rivets, caps, padding, and broken pieces hidden under some cloths I had in there. These were things removed and broken during the service work performed, hidden, and not put back. So now I have to take my truck in a 3rd time for them to put everything back together? I was told half a day initially. Now it's turned into two full days plus however long to get the broken pieces replaced. This is unacceptable. But wait! The story continues! After months, they still haven't replaced the pieces they broke. What's more, they don't even do all the work that their however-many-point inspection states. For example, as given by the service manager, they don't actually check the cabin air filter even though it's on their inspection list. They guess its condition by using the condition of the air filter in the engine.
The only reason he has one star is because it does not allow me to give none! Al quotes you a price, and then charges you more. I was going in to get my timing belt changed and he said $480. After it was all said and done he charged me $797 because he felt that the cam shafts needed to be fixed as well.Not even 24 hrs later my Check Engine light came on. After researching and checking what the code was about, it had to do with my cam shaft and timing belt. When i called to ask Al what was going on he said he did not recognize the code and that it was an "aftermarket code". When told him what the code meant he tried to blame it on the fact that someone else had messed with the cam shaft and that he did his nest to fix the "amateurs mistake". Funny thing is that I have never had anyone work on the timing belt or cam shaft before him. After I brought that to his attention, he continued you to find excuses. He tried to tell me that it is because I did not get regular oil changes. I have receipts from all my oil changes and the paperwork. I get regular oil changes ever 3,000 miles like you are supposed to. He was incredibly rude over the phone and unreasonable. I WOULD NOT ever recommend him and his shop. They are trying to find the people that do not know anything about cars and take advantage of them. Because of the mistakes that he and his shop made, I now have to bring my car into another shop to get his work fixed.If you like spending a lot of money for poor service go ahead and go with Al's Volvo. Good luck though!
BE AWARE & CAUTIOUS!!!! Al’s Volvo comes of as a mom& pop with son business but their CROOKS. I took a 1956 Mercedes for restoration gave Al $70,000.00 more than a year has gone by and I had to argue with Al and family to get a invoice on how much money has been spent. The only item they completed was the engine and partial carburetor the invoice showed he charged me over $20,000.00. I decided to have someone else complete the restoration and asked Al to return the rest of my money “he said he didn’t have it to return to me” I’ll get my money when I get it” is what he said. Wouldn’t even work out a payment plan with me. I guess I have to get an attorney and go to court. THIS COMPANY IS A FRAUD I gave them a one rating because I couldn’t give them none or the best scam award!!Their new location is 89 W SHELLEY AVE.SLC UT.
Great shop with a friendly and knowledgeable staff. They have worked on our vehicles several times and we've always been pleased. Quality work, reasonable prices with the job done quick and on time.
I live in Arizona. On 9/15/2017 I was dealing on the phone and email with this company to purchase a 2016 Ram 3500 Lariat Longhorn truck with fewer than 3000 miles. I had worked out a verbal agreement with Luis Tapia, salesman, and his supervisor on the phone at the same time, to purchase this truck for $55400, plus document fees and Utah temporary license fees, and no other fees. When I hung up we had a deal, and Mr Tapia was to email to me a memorandum of understanding. I never received this email, so I called him today, 9/16/2017; he informed me that the company sold the vehicle to another customer on site, after making the deal with me. To me this behavior is indicative of many bad things: lying, lack of ethics, dishonesty. I believe anyone who contemplates doing business with them in the future is taking a big risk. They are not trustworthy.
I have had four repairs on different cars. Soukhan fixes them right, the first time, on time--- and the prices are amazing. BMW wanted $3500 to replace two catalytic converters. Vietiane did it for $1511.For a transmission repair, estimates at dealer were $3 to $4 thousand. Soukhan did it for $899. Can't beat it. Mike Eberlein
scammers. I bought a car from them with a clean title and one "incident" on the carfax report. Fast forward a couple years later when trying to sell the car, turns out the car was reported as a "total" loss in another state before I bought it, but it wasn't reported on the Carfax until months after I bought it. I've had constant body and engine problems since I bought it. I paid them at least twice the value of the car they actually sold me and now I'm not able to sell it with the bad carfax. Just don't waste your time even looking with these people.
BUYER BEWARE! We purchased a car from Mike Refy at Imperial Auto 3 years ago. We specifically asked if the car had been in any accidents and were told no. We went to trade it in on another vehicle and found out that it had been totaled in Colorado, brought here and retitled. Utah is a buyer beware state, which we didn't know either. They told us that even though blue book was $7500, we could only get $1500 because the car had been wrecked and the frame re-straightened. We have done some research and found out that this is why these guys sell cars much cheaper. Make sure you take anything you are looking at to a mechanic and then pay to get the CarFax or AutoCheck reports on these cars. Don't get taken like we did.
I used their online website to order a 2017 Ronix wakeboard. After placing my order, a man called me telling me he wanted to confirm my order because they were having problems with stolen credit cards. Few hours later, I received fraud notifications from my bank that my card had been used for purchases, totaling in a large amount. I sent an email & left a voicemail for the company to contact me. The bank told me there was no security certificate on the website, which can result in info being stolen. It was too ironic they called me telling me they were dealing with stolen credit cards, & mine gets stolen hours later. The next day, no one from Marine Products called me so I called again & asked for the same man who called me the day before. When he got on the phone & I began explaining what happened, he yelled at me & told me he didn't appreciate me accusing him of stealing my card (which I never once said to him). Then he tells me he's canceling my order & canceling my shipment. I call the company again & ask to speak to a manager. The receptionist took down my info, but still no phone call from anyone. I have no idea if my board is coming now, even though my bank told me that Marine Products had processed & received payment already. I call a third time & get a manager. He confirms my board was canceled from shipping. You just had a first time customer get yelled at by an employee, who is now dealing with disputed purchases on her bank card which coincidently was only used on your website that day, has had her bankcard shut down, is missing a significant amount of money, now has to wait for her "wakeboard money" to come back to her back account from you in 3-5 business days before she can buy a new one and all they do is offer is 10% off to ship me the same board when it comes back from UPS in a few days, using my credit card that I know longer have access to. Literally, he tells me he'll take my card information and process the order for me again. Unbelievable.
Hold on to your wallet !!! Get a quote for towing first . He will straight out tell you he the most expensive . In my case he already had my old peterbilt on his hook when he told me !! Too late for me ! My fault . But just ask first . .Old school Trucking
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.