In the morning I dropped tires off and they said your tire's are good we'll put them on when you get here at 4 next thing I know they can't put them on Cruz the are balled but they weren't balled
FraidydeeGM I know it's hard to turn around negative reviews but I will surely try! Ever since Eli Gelb took ownership, sams towing Is becoming more and more popular. 24 hours a day, someone will ALWAYS answer your call and your problem will be taken care of honestly efficiently and professionally! It happened to me!! I was stranded on the road at 1 am called Sams who immediately dispatched a tow truck and got me up and running again Thank you Eli and Anthony you are a great team! « less
At 3:45 PM on September 4, 2014, the 10 foot U-Haul box truck and tow dolly which I was driving broke down while exiting Route 17 East at the Exit 100 traffic circle in Liberty, NY. A New York State Trooper quickly responded and called for a tow truck, as the truck was obstructing traffic.Sam’s Towing and Recovery responded and towed the truck with the tow dolly attached 7/10ths of a mile to their yard. They first attempted to charge me $356 (cash only), but after I complained to a New York State Police supervisor, they dropped it down to $324 (cash only).I find it outrageous that a tow truck company which is part of the New York State Police’s Rotation Tow Program is allowed to rip off people who have the misfortune to break down on Route 17 in Sullivan County.
I had a problem with my front tire a piece of metal had cut the tire and could not be fixed I was directed to sams from the mobile station in roscoe and I pulled in worried I would be stuck there all night.Anthony was on duty and explained what had happened and that I needed a new tire and also that the spare a donut would not make it to long island. He was able to locate the tire at another location nearby and had a new tire on within and hour and a half.He was extremely professional, honest and friendly and made my wife and I feel at ease.I want to thank him and all the people at Sams for their help and getting us home safe I will forever be in their debt.
I am not the type of person to write reviews online but I am doing it because I had a really bad experience with this place. Hoping whoever reads this will consider service somewhere else. So my car broke down on route 17, right before the 100A exit. I called state trooper and they sent tow truck from SAMS service station. This happened the night before Thanksgiving.I asked them to check my car (a Toyota) out for me but they said they wouldn't be able to do it till Friday. On Friday, I got a call from Ryan from SAMS and he told me that the timing belt broke and the valves are bent. He told me that I would have to replace the entire engine. The cheapest used engine they got is $1500 plus $1000 in labor. In disbelief, I called up a toyota dealership and other mechanics near my town and they told me that my car has a non-interference engine and a broken belt will not damage the engine. I decided to have my car tow back to my town and have a local mechanic work on it. But SAMS were going to charge me $225 for storage (3 days total including Thanksgiving), +$89 diagnose +$100 initial towing and $600+ for towing it for another 100 miles to the Toyota dealership. Total was $1000+ but I was able to talk it down to $750. I had to pay in cash and no receipt. Turns out all my car needed was a new timing belt and water pump, which only costed me $600. SAMS were going to replace my engine with 87K miles for an used engine with 104K miles and charge me $2500. To sum it up, this place is a scam. Stay away.
Rental Car Service - out of this World WONDERFUL- called and got no BS - Rates are more than comparable to anyones around. Good thinking Jeff !!!!