Requested a 6:45am pick up the night before as I had an early flight out. At 6:50 I called to get a status and the gentleman on the phone was surprised the cab wasn't there. He said he'd call me back. He called back about 8 minutes later stating his driver over slept and called me a checkered cab instead who would arrive in about 17 minutes. While I appreciate the attempt, that's over 30 minutes past when I needed to leave. Drove myself to the airport. Very disappointed.
Welcome to the yellow pages.. We came on here to write a review about a cab driver who was absolutely amazing and went above and beyond his duties.
I had the most incredible experience with one of the drivers of this company. I left my purse with lots of cash, credit cards, debit cards, ID, passport and so on in the cab. I did not realize it till after half an hour. Luckily I asked the driver's phone number and name (Joe). When I called back after 40 minutes, he picked up and he checked his backseat and found the purse I left there. He promised that he would return it to me after he complete his work shift. And he did it; he returned my purse with everything untouched. I really appreciate Joe for his honesty and work ethics. I would like to recommend future customers to take the cabs in this company. Not only because of the great drivers, but also because the rate is not as high as other companies..
American Flag Taxi of SE Houston * Friendswood * 1-877-628-0005