The car was decent but it took a lot of effort to get the paperwork sorted out. Every follow up and request I made was met with a new excuse. I finally had to go sit at the DMV with their title manager on the day my temporary plates expired in order to get everything handled. I cannot recommend this dealership due to the tremendous paperwork hassle.
Unfortunately it was a bad experience . I believed in their word that the vehicle was running all in good shape as posted but it wasn't, there was a lot of issues before i ever used it and even though I told them before I used it they wouldn't do anything about it I can only hope I get over it soon the vehicle I bought had many issues, the transfer documents came with wrong information after it took for ever until I got them. Over all a bad experience and unfortunately I would not recommend anybody to get a vehicle from here without a real mechanic.
Bought a used Trail Blazer for my son. The sales manager Joel Thompson was outstanding. He explained all the details and gave us fair price. The Trail Blazer is awesome and my son loves it. I would definitely buy again.
Best and most honest car service shop in town! These guys are amazing! They repaired my car today, did not quit until they found out what was wrong with it, and only charged me a third of what the Ford dealership and 2 other car shops in Lexington had previously quoted me. The minute you walk into Golden Motors you are greeted with a smile. These people will go above and beyond to make sure that you feel at home and that you are taken care of. I don't know if this happens to me because I am a woman who usually takes the car to the car shop by herself, or what, but...do you know how, when you take your car to get an oil change, they "magically" find something wrong with your car and a simple service turns into an expensive repair? Or how they try to tell you that you need new brakes, or tires, or a transmission fluid flush, and you have a feeling you really don't? Well, Golden Motors is not like that at all! They will explain everything to you, show you the parts they have replaced, and not charge you a dime more than they have to. I must admit that I am a repeat customer and that my husband bought a truck from them a couple of years ago, but I am convinced that, even if this had been my first time dealing with John, Patrick and their team, I would have been treated with the same honesty and fairness as I was treated today.Definitely a top place to consider when you need your car serviced or repaired, or when you are looking for a nice truck!
NICE CLEAN CARS!!! Very helpful with all the paperwork!!!They seem to really care about pleasing their customers andHelping them to find JUST THE RIGHT CAR IN THEIR PRICE RANGE!!!
The staff is very nice and down-to-earth. They do not intimidate you or make you feel hopeless. They will work to find you a way to finance a car if possible. Also, as a young woman, I appreciated how the male employees did not "talk down" to me or belittle me (I have experienced that at other places).