What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
1310 W Main StLexington, SC 29072
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
471 Columbia AveLexington, SC 29072
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
My car was showing by idiot lights it was running hot , charged me $150,75 for coming put on diagnostic machine $75 for expertise and told me to put stop leak in the radiator and replace cap! And check engine light was off and on said it was speed sensor in rear wheel which was also causing traction control light to flicker turned off lights and reset came right back on!! Ran the car in yard didn't even drive it !! Service is supposed to be quarantined !! Driving home same issues ! So what did I pay for ?? My son in law check it out with app on his phone he's in IT and it says plug 2 is issue and fan motor he looked at it giggled the plug wire on two and check engine light and traction control light has not been seen since, he also drove car with app running on HiS phone and told me when fan turns off car starts to run in danger zone!! Why couldn't you diagnose??
Done a great job. Tires are prefect. With a reasonable price.
Steve Woody is the best. When it comes to honest mechanics you can trust him. He had severely injured his hand and still came out to fix my car. He said he felt bad about having to charge me for that day, but i gladly paid him for his time. Thank you Steve for being honest and helping us!
They didn't put parking brake on or leave car in gear (it is manual) so it rolled and collided with another vehicle. They made appointment to REPLACE the bumper and said they would have rental for me to drive that day. I showed up to find a p.o.s. Chevy Volt that has Midas plastered all over it and stinks like cigarette smoke waiting for me. I refused to drive it so instead of getting me a rental the tech offered to drive me home and pick me up or drive our car home when it was fixed. Well I'm sorry, even if I wanted to get in a car with a strange man and also let Midas drive the car they just wrecked, I live 40 minutes away, so no. They should have arranged a rental. Also, they said they were replacing the bumper but now they are going to try to just fix it even though it has cuts in it (not just dented.
I have been taking my convertible there for about 4 years now. Heres the deal, with my experiences at least, since going here to Loftis' Automotive. The other day I had my girlfriends tires swapped to different rims, and took my sons escort zx2 there yesterday for an alignment. When leaving I thought if I were ever to write a review for somewhere, this place would be one for it. Again, Mr Loftis is really affordable! The man that owns it, Mr Loftis knows what he's doing. The other folks there must be good as well as I have Never had a bad repair or experience after taking my car there! I came home and wrote a review after thinking about all of the times this place has come through for me, like a dealership would NEVER do! I told my mom to take her car there if she ever needed to and she has been now for a while. I know for a fact she'll be taken care of. She'll he be satisfied! Even the cost. So anyway, thats a review from my experiences over the last 4 years going there.
Roy and Aaron are the best! They provide great service and quality work. I will recommend them to all of my friends.
Above and beyond is all I can say. I was an out-of-town grandmother who left her family to travel back home to the upstate late one afternoon when I discovered I had a flat tire. I had a "very flat" run flat and well over 50 miles to go. Didn't know what to do but luckily drove past Kestner Automotive as the gentleman was literally locking his door. He not only opened his business back up, but tried to find locally my exact same tire replacement ( It was obvious I had damaged the tire beyond repair) and when that failed he called until he found a supplier who could deliver my tire the next morning, then waited with me until my family came to pick me up. He was a true God send for me that day, and very professional, but with a home town personal touch of caring. New tire runs great! My husband checked the price against our hometown cost and Kestner's actually was a little lower. Thanks, Kestner Automotive!
So, I really don't like to waste my time, but if I can save one person from wasting their time and money on this guy then I feel like I'm doing my part. This place could have taken me for every penny I have been saving and they almost did. I had heard some ok things about this guy. Over the next two days I was told that the alternator was bad, the fuel pump needed to be replaced and the air compressor was shot. I was also told that because of a dent or two it wasn't worth fixing and I should just scrap it. My van started right up and my father inlaw DROVE the dang thing home. We had the alternator checked. It was fine everything else was fine! What wasn't fine was battery the core was shot. It cost me less than $150.00 to fix my van. In my opinion R and P motors and Ray, who supposedly has awesome ratings are crooks. How could the only thing wrong be the battery and you could figure that out?!? I hope everyone who reads this goes to get a second opinion before wasting there money here.
I brought in a clearly defective Goodyear tire (see photo). The manager told my wife it was alright to drive on this tire with tread/steel belt separation. Goodyear did not properly support this defective tire. The shop manager then tried to "up-sell" me 2 tires for +$500. Remember, I came in with 1 defective tire. Unbelievable! I do not recommend Goodyear tires or this Goodyear service shop.
My husband was recommended Carolina Complete Auto Care to get a used vehicle. He was told the shop was run by a Christian man, so he assumed that he wouldn't get taken advantage of. He talked to the guy there and the guy said he could get him into an SUV for $2000. My husband agreed and the guy said he just needed to make some repairs and replace some parts on the vehicle. Not long after, the guy at the shop said he would have to up the price to $2200. My husband hesitantly agreed and paid for the vehicle. When he picked up the SUV, he was driving to work and noticed that it would not go over 20 mph. He called the shop and the guy said he would come pick it up and fix it. He took days to pick it up. When he finally got it, he dragged it out for 3 weeks, making excuse after excuse, as to why it wasn't fixed. It finally got to the point where he said he couldn't fix it and he would give my husband a refund of $2000, even though my husband had paid $2200 for the SUV. When my husband went to get the refund, the guy refused to give the refund because the title was not in my husband's name. It turns out, the title wasn't in the name of the guy who sold him the vehicle, which is illegal. In order to sell a car, it needs to be in your name, otherwise, it is tax fraud and you can be fined and/or go to jail. My husband only physically had this car for less than 20 mins and the guy was refusing to refund him. He was very rude. A negative review was left on the shop's Facebook page and the guy threatened to not refund if that review wasn't taken down. This is also illegal, you cannot threaten someone for placing a negative review of services rendered. He threatened to sue for defamation of the review was put back up. It's not defamation if its true. At this point, my husband had the review taken down, because we needed that refund, even though it wasn't a full refund, as it should have been, considering we never had the car for more than 20 minutes. We got the reduced refund and are taking legal action. I would highly recommend NOT dealing with Complete Carolina Auto Care. They are rude, dishonest, involved in illegal activity with flipping car titles that are not theirs and act nothing like Christians. Save yourself the lost money and legal fees.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.