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Phone: (336) 764-1501

Phone: (336) 764-1017

Phone: (336) 731-6877

Phone: (336) 764-6400

Fax: (336) 764-1501

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Connie F.

07/09/2018

Overall

POOR WARRANTY!!!! Does not transfer to second owner of house. Customer service unwilling to assist .

rick.white

09/09/2011

Overall
BUYERS BEWARE!!!! This compan...

BUYERS BEWARE!!!!

This company’s ordering system has no flexibility. They have a nice glass breakage warranty option. We ordered a full house of windows with that option. The lumber company didn't add the option. When this was realized the lumber company attempted to make the correction but Atrium said that once the order hit production that the system would not allow any changes such as being able to add the warranty. They made us (or at least the lumber co.) pay for the windows without the warranty but wouldn't take our money for the warranty and would not add the glass breakage warranty!!! We were stuck with the windows without the glass breakage warranty. Once again, BUYERS BEWARE!!! That is horrible customer service!!!

Details

Phone: (336) 731-0092

Address: 300 Welcome Center Blvd, Lexington, NC 27295

Website: http://atrium.com

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