There are two Rite Rug stores in Lexington, Kentucky. My wife and I decided to check the one in Helmsdale Place only because of a customer review and recommendation in “Rite rug customer rating review Lexington KY” (please see Destiny’s review below). destiny… 06/17/2012 “I shopped all over town and figured the big boxes would be cheaper. Home depot and Lowes couldn't come anywhere near the price given by Riterug. They were identical products and identical services. Riterug was THOUSANDS cheaper than there closest competitor. I first went to the one on fortune drive and couldn't get any help (maybe the guy was just having an off day) but then I went to the one behind cheddars off of man of war and they were great! I tell all my friends. And the floors look great and speak for themselves.” Destiny is 100% correct, we were also very pleased with our visit to the store, the hardwood floor purchase, the installation and all other help that we have received from them (especially from the store manager Alan Roberts). We highly recommend contacting Alan for any flooring advice and purchases because he is very knowledgeable, professional, patient, honest, and he never pressures you to make a quick decision like most other sales people. As an ex-sales manager, I recommend Rite Rug Company use Alan Roberts as a training instructor for all their stores, specifically those in Ohio (if they want to increase their sales and improve customer satisfaction ratings). Alan Roberts’ management style and experience can greatly help the company.
I shopped all over town and figured the big boxes would be cheaper. Home depot and Lowes couldn't come anywhere near the price given by Riterug. They were identical products and identical services. Riterug was THOUSANDS cheaper than there closest competitor. I first went to the one on fortune drive and couldn't get any help (maybe the guy was just having an off day) but then I went to the one behind cheddars off of man of war and they were great! I tell all my friends. And the floors look great and speak for themselves.
Capel Rugs has the best selection in Kentucky. They have great sales throughout the year and the sales staff is more than happy to help without being annoying. They carry 3 major brands of rugs which help with the variety. The first time I went, it was a lot to look at but they gave me information about their rugs that I could look up from home. I was very pleased with my experience and will be buying more rugs in the future.
I'm incredibly happy with my experience with Su Casa. I went in for a free design consult, and came out with a whole new idea for my kitchen. I received a very good quote and went to their stone shop to pick out my slab of granite. The whole process took about 2 weeks, very quick easy and helpful
I used Kevin's Carpets for my home last fall. They did a great job and where super careful with my stuff. I had them come back and look at a flaw in the carpet and they fixed it right away. I would recommend them highly. Don was my salesman and he was very knowledgeable. I give them a A+
This is a nice place and they have a lot of different things,but do not let them take advantage of you. I paid for a shirt and a suit and the guy did not put it in with my suit. I had to go back to the store to get it. He also tried to charge me for it when i had already paid for it.
Pretty good experience. I would consider them professionals. They forgot to do a few small things, so I called and talked with Andrea and Josh and they quickly sent someone back out to finish the job for free and put the closet doors back up. I would go there again.
I'm very happy with the work that Su Casa completed. I priced several places and this one was by far the best deal. They also had friendly staff and they wanted to make sure everything looked perfect to my liking. I would definitly recommend them.
Does a fantastic job on selling carpet, installation. Carpet Cleaning was really good and after cleaning hardwood floors they were much improved. thanks for great work over the years. Always stands behind what he sells and installs.
they do come back and do the repairs. i have never had a problem with them. the guys are nice and they go out of they're to help if they can. they look like any other guys do.