Staff work very hard to help customers and are friendly. Everytime I am in they're busting their butts putting up new stock and putting away cut fabric. Selection is great. They have the most variety in fabric in town. Store has turned around for the better the past 2.5 years. I live in Wilmore and shopping at Joanns is my number one choice, even though Hobby Lobby is closer. Their fabric at Hobby Lobby is sparse and over priced. Joann fabric and crafts have great coupons or sales everyday! Make sure to sign up for their coupons! As long as you go by the return policy on the back of your reciept, returns are pretty much hassle free.
I drive an hour to come see Moda, when i need to, best alterations in the region for sure. And the Boutique is also great, have bought many gifts there.
Very disappointed in the rushed job done on my robe. Was told after I paid, and a month later, that what I wanted couldn't even be done. This was a day before I needed the item. I wasn't offered a refund and even though they couldn't do what I needed, they botched up the rest of the item with unnecessary additions. Save your time and money and avoid this establishment. Zero integrity from the owners- very dishonest.
always on time and accurate communicating can be a little tough at times with accent but not too bad.
These are great people as well as great professionals! They altered several pairs of pants and a sports jacket for me. They do beautiful work and in a timely manner. I couldn't be more pleased. I'll be back and recommend them to anyone needing alterations.
Worst costumer service I have ever received. I was told my prom dress would be done on a Friday by 2pm. I was out of town so I went to the store to pick it up the next Friday (one week later) at 4pm. The dress was not done, they hadn't even started working on it. All I needed done was 2 inches hemmed on the bottom. I still had to pay full price even after my complaint or was told they would keep the dress otherwise. I advise you to not go here for alterations of any kind unless you want to put up with bad customer service, outrageous prices, for half decent work.
Make sure u ask how much everything costs! They won't tell u unless u ask. Then when u pick ur clothes up, be ready for a high bill and the worst service in town.
Went there on a friend'a recommendation. Biggest mistake of my life. They completed ruined my dress. They started the darts in different places and didn't even sew straight down the dress. Top it all off they're rude to boot. I would advise anyone you have something you actually want to wear, do not bring it here for any work.
Not organized, staff not always friendly or even helpful, and not a very great selection of fabrics or yarns to choose from.
Dress was not hemmed straight! I asked for leftover material which was not given to me! I was not even greeted when I walked in!