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Please contact the business for updated hours/services due to the COVID-19 advisory.

Hours
Regular Hours
Extra Phones

Phone: (859) 381-0818

Phone: (347) 358-3369

AKA

Fulfillment By Amazon Returns

Amazon Fulfillment Center

Category
Online & Mail Order Shopping

Reviews

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Haley M.

12/18/2020

Overall
Selection
Service

I received a random package from this Lexington Amazon fulfillment services place and I didn’t even order anything and no one ordered it for me either. I love what it is. But it’s just odd that it didn’t come in Amazon packaging or leave any sort of papers inside describing what it is for and what it is in general. I feel like it is a random act of kindness from Amazon. But when I read other people’s reviews on their random deliveries, it makes me worry. Should I be worried?

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Linn S.

02/07/2020

Overall

They shipped my package using Lasership, the worst carrier to choose from. I have continually complained about this to both Amazon customer service and to Lasership and it has not done any good. Lasership leaves packages in open areas where anyone can take them such as by the front door of an apartment building, by the building's buzzers which the driver is too lazy to use, and by the buildings mailboxes. Why does Amazon continue to use this "UN" service? Whenever I can I buy from other vendors and use Amazon less and less

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Lizzie R.

12/15/2019

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Service

so one day i got deliver a book i never ordered and i was charged 216.91 on my credit card, i called the customer service explaining my problem and the representative said was gonna sent me a return label and they will refund my money so thats what i did returned it the book, days later i got a message saying that i wasnt gonna get refunded because the item was sent to me as an addition to my original order "Order that i never did". and does not exist in my order history, at the end they took the book back and I lost my money a total amount of 216.91 dollars these people are thief's low lives criminal how can they do that to me I'm a long time customer and no one can help me. tell you the truth i dont know what to do, i could just warn people to not to leave their credit card on file on amazon .com

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Kristi W.

12/13/2019

Overall

I have received two packages from this place. Screen protectors on a phone I do not own. I also received another package today a cheap plastic garment bag I also did not order. I went to the post office to pick this package up and found I owed $7.85 postage. I thought it was a package I was waiting for and found this item I did not order at all!!!!

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Sandy S.
Edited: 11/30/2019
Overall

Received, yet, another item by USPS frm this address. I did not order. UPS says they have an order on their truck fro me, again,never ordered. Called Amazon...not record of any order for me. No charge on credit card. UPS, Amazon and Post Office are all investigating. In mean time, I still get more packages I did not order from Amazon Return Center 172 Trade St Lexington, KY. with my name and address. (No paperwork enclosed)
Nov 30, 2019 Just received another one. That makes 4. This one is Hemp Oil from a vendor called Starkit from Amazon Prime. This one via UPS. Contacted FBI this time.

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Jane S.

11/27/2019

Overall

This place should be investigated by law enforcement, they send people literal rocks instead of what they've ordered, the place is a SCAM.

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Greg M.

10/15/2019

Overall

This location is used as a scam for returns from eBay. Here's how it works. Buyer purchases item on eBay, claims something is wrong, gets a return label from eBay seller and purchases some penny item and ships using the eBay label. To eBay, they see the tracking shows delivered only it isn't the original item that was returned.

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Lynie V.

09/21/2019

Overall

Received empty unsealed envelope today from this place. Why not seal with tape next time. Ordered four flashlights for a rock excursion this week. Now what a total wrench in plans for the family. 100% disappointed..!

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Ronald H.

09/09/2019

Overall

Received notice by phone text, a package was to be delivered BUT I didn't order anything from this company! Text back a stop order/do not ship, but too late, package came today via USPS, and my credit card was charged! company is Natural Plus Direct store Lexington,KY 40511

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Young K.

07/07/2019

Overall
Selection
Service

I never ordered, but suddenly Ztao sent me LG G4 Glass Screen Protector by USPS. I have different smart phones, so it is useless. How did they get my address? I am much uncomfortable with their non-mannered business practice. How can I return this. It takes away my time and emotion.

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Damn Y.

03/15/2019

Overall
Selection
Service

Negative stars. Why did I get a package of 6 plastic jars? What is this? I never ordered from here ever.

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Karen R.

02/12/2019

Overall
Service

I would post a Zero stars if I could. I got a box that was not securely closed. There was no packing slip. The 2 of the 3 snowflake LED lights were broken. Broken off pieces were not in the box which means that the items were broken prior to being packed. Seller/Fullfillment intentionally packed broken items for me. Yellow glue was clumsily put on broken edges - maybe they clumsily tried to glue their broken merchandise before trying to pawn it off on me. What a fraudulent outfit !!!

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James F.

11/23/2018

Overall

Got our package today. One single mug in a box big enough for a dozen. The mug was wrapped one time in bubble wrap. The mug was allowed to bang around. End result one broken mug.

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Kira H.

09/12/2018

Overall

I've received two packages containing three blue ties, none of which I ordered at all, from this address. WTF people.

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Bruce C.

09/07/2018

Overall

Sent me an empty package, Amazon could not track it. I buy alot from Amazon and ussually have a great experiance but if you see. CBCGT or CBC Guotong. Stay Away.

Joanne S.

06/01/2018

Overall

Received a package I did not order. A Mako Shark Diver Sheath with leg strap. WHAT?!? I don't see ANY order in my amazon account for this item.

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Renee H.

05/29/2018

Overall
Service

I ordered an Apple 12w usb power adapter from 5 nights with George at this address. The adapter will not work. I took my ipad along with the new adapter to a repair shop and they tested everything. (Ipad, adapter) and said the adapter is faulty. This has caused me a lot of inconvience today, having to go to three different places trying to found out why the adapter was not working. I am returning the adapter and wish to be credited with $19.99, the cost of this defective product. Thank you. Renee H. Hawkins

Diana G.

05/02/2018

Overall
Service

Received an empty package! Should be a zero star rating offered. I would pick that one. This is ridiculous. Poor poor business practice!

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Ed M.

02/22/2018

Overall
Selection
Service

Order# 113-2723554-8551467 arrived on time 02/19/18 and the merchandise was in good shape. However, there was no paperwork inside the package describing the contents nor any copy of an invoice. The top tape was only glued to one side leaving the packing open to having the contents easily removed. I am concerned any information on enclosed documents were removed which might have included personal my information.
Edward Moredock ed1933@att.net

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