What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
3405 Lexington RdVersailles, KY 40383
From Business: At Jack Kain Ford, we're proud to be one of the premier dealerships in the state of Kentucky. We're a family-owned business, and we have been since we first opene…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Fantastic dealership to work with! Very laid back environment with great salesmen and would recommend to anyone!
Purchased 2009 Chevy Traverse on April 28, 2018. At time of purchase, had verbal promises of repairs to be done that included repairs necessary to turn off the air bag sensor, engine light and tire sensor (among other things) as a contingency of purchase although unfortunately, nothing documented. 3 months later, repairs still have not been completed although taken to them multiple times with promises of "parts ordered" and "car will be fixed". Discussion on July 21, 2018, I was told vehicle was sold "as is" and they were not under any obligation to do repairs. I was also told to not call or come into their office anymore. This caught me very much confused as discussions with Gus (owner), Mike (service manager), and Tony (sale person) were ALWAYS amicable and friendly ... they were only waiting for parts to come in. I would rather they simply stated no work was to be completed months ago instead of stringing me along for 3 months. Actually, I would not have purchased this vehicle in the first place without verbal guarantees as its UNSAFE TO DRIVE without working airbags, car swaying, engine overheating, etc. Taking vehicle to my mechanic on Monday but estimating repairs to be in the $2500-3000 range.
I was insulted by their trade in offer for my 2013 BMW X1. I now drive a Nissan when they could have sold me another BMW.
These guys are GREAT. They got me out of a huge jam and really went out of their way to make sure everything was just right. They made a repeat customer out of me and I don't doubt you'll feel the same. Talk to Phillip over there, he's a really bright and dedicated guy and a real pleasure to deal with. I can't recommend these guys enough, seriously.
Had some communication issues.. but were finally resolved.The do good honest work, at very reasonable prices.Would go back!
Don't take your car here. They perform incompetent and poor work. They let the "new guy" work on brand new cars and cause additional damages such as tool gouges in the interior door panel and removing paint down to the bare metal behind the door panel. Even after four trips to the shop, they still can't get it right and screw it up worse each time. Then when your insurance allows you to take it to another shop to get it done right, They dispute and delay it. As a result, you will be stuck driving a wreck for weeks or month. - as I still am. The shop does crap work, this includes overspray, failure to reconnect multiple electronic components, poor paint work and poor buffing, as well as poor panel alignment. Don't hire this shop to do a color sand/ buff either - your paint will be swirled and show as such in the sun. So much for the abrn endorsement - seems like it was bought and paid for rather then earned.
I bought a van, cheaper than anyone else with everything we wanted. I will let you know if there is any problems. But the buying process was ever easy and quick. Picking up car this afternoon.
They're super friendly and have quick service! Will was really helpful and the guys fixed my car up in no time!
This was the most painless car buying experience I've had, and I've had about 10. Jim Grisso is an excellent salesman, very knowledgeable and helpful. He’s laid back, no 'hard sell' tactics here. He was truly invested in me getting exactly what I wanted. I test drove the Outback and the Forester, I bought the Forester Limited. I highly recommend him to anyone looking at getting a new car. Regina Martin made the signing process a breeze. All the employees I met were very helpful and polite, even the ones I just passed in the halls. I actually enjoyed this experience. How many car dealerships can anyone say that about?
After an almost flawless purchase of a new Wrangler this year, I returned to purchase a new Renegade. I was promised by David Kubilus via SMS while confirming the deal that the car would have "all available options except the trailer tow package. Fully loaded." Needless to say, the car arrived, no sticker or manifest on the car, papers were signed and I drove the car home. I noticed within hours that the salesman David had lied about the "all available options" and the car was missing the Beats audio stereo. I returned to the dealer the next day only to be told by William Sandoval that my only recourse was to "trade in" the car incurring a heavy loss of $2,000+ and buy another one. Even though none of the paperwork has even been submitted to the bank or the government for titling. Called the Lexington Police to get our trade-in back and the officer told us to call a lawyer. David, our sales representative was no help, and left us at the mercy of these ridiculously dirty swindlers. Shop at your own risk, I love Jeeps, hate this dealer.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.