Hopes Home Inspection in Lexington, KY

We are very unhappy with the services provided by this company. We had a house for sales and the buyers hired this company. We were not living in the house at the time of the inspection so all of the appliances were turned off. Two weeks after the inspection, we got an electricity bill for the property which was 8x the normal monthly bill. We went to check on the house and quickly found out the reason behind the huge bill. The heat had been turned on and the thermostat set to 75 degrees. To make things worse, the flu on the chimney had been left open. The inspector also turned down the refrigerator to the coldest setting and the door was left slightly opened. We understand that mistakes happen and tried to contact the inspector, but he would not return our phone calls. My husband and I are investors and have sold many properties in the Lexington area. This is the only time we have ever had an issue and had to deal with someone so unprofessional. Look elsewhere, there are many qualified home inspectors in the Lexington area.

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