Terrible! My daughter had a Rx for accutane, which requires labs and Dr. appt. in a very specific window of time to obtain the med. The pharmacy received the order on 11/15/17. I called to follow up on 11/16/17 and was told they would work on getting the pre-auth. I called back a week later because I had not heard from them, and was told they still did not have the pre-auth. I let them know that I will pay for med if they need, just let me know. They stated they will call me back to let me know. I called back 12/05/17 to again check on it (since they never returned my calls), during the first call, after waiting on hold for 15 minutes, they disconnected me. I called back and held for another 15 minutes and was told that my time window was missed and that I will have to take my daughter back to the doctor, get another lab order, and repeat the labs before we can start this process all over again. Very unprofessional business. They dropped the ball and as such I will invest more time and money to get another pharmacy to do what they should have done to begin with. I will never use or recommend this place. I also have told the physicians office that recommended them, how incompetent they are, so that hopefully no one else goes through this needless hassle with them.
3050 Harrodsburg Rd Ste 101Lexington, KY 40503
From Business: Family owned and operated Pharmacy and Christmas Shop serving Lexington since 1981. Conveniently located inside the same building as Pediatric & Adolescent Associ…
Great to have the Lice Clinic in Lexington it’s so convenient! I was able to make my appt and get treated the same day. Tara was my clinician and she was wonderful in explaining the whole process. Don’t wait, get in and get rid of those pests!
The automated system said my prescription would be ready after 8am. I get here at 9:45 am and an hour later, I’m still waiting. Not happy!
They have a professional and friendly staff, and I would definitely recommend them to friends and family.
Hubbard & Curry is the best pharmacy I have ever worked with. I know that I can receive quality products at a fair price. The thing I really like is, it's like one big family. I have full confidence in there suggestions. If there is a problem, they will call me. The delivery service is the best. I love this store!
I have never in my life been treated with such disrespect and contempt by a business owner.. She actually scowled at me and rolled her eyes, when I asked her to help me. She also hung up on my mother, when my mom simply asked if there were other pharmacies in town who could help us (This place changed the flavor of our pet's medication without telling us, and our cat refused to take the new flavor. The owner was apparently furious that we wanted them to correct this, as she became visibly angry when I asked her to make it "chicken" instead of "cherry and chicken".)
Sad. Just really awful. 2:00 pm and a line of 10 people. I will never come back. There are so many other equally convenient options out there.
Very Clean, professional and friendly staff.They not only handled my immediate concerns but they are truly interested in keeping me healthy by monitoring my health, not just treating me. I would highly recommend JoyRich to anyone!
HORRIBLE OFFICE!! Especially a woman there named Morgan. Please don't bring your family here they are rude and disrespectful
Love these people........gr8 professional and friendly with our overall health in mind...............