These people are life savers. We have fought this battle of head lice over and over. The people are courteous, professional and go above and beyond to help you overcome these things. I highly recommend them to anyone that has to deal with this issue.
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The assistants were very kind and professional taking time to care for my needs. The imaging was amazing in detail and Dr Koffler was very thorough. If you have eye problems especially Keratoconus like me I highly recommend them.
Great to have the Lice Clinic in Lexington it’s so convenient! I was able to make my appt and get treated the same day. Tara was my clinician and she was wonderful in explaining the whole process. Don’t wait, get in and get rid of those pests!
Very Clean, professional and friendly staff.They not only handled my immediate concerns but they are truly interested in keeping me healthy by monitoring my health, not just treating me. I would highly recommend JoyRich to anyone!
HORRIBLE OFFICE!! Especially a woman there named Morgan. Please don't bring your family here they are rude and disrespectful
Love these people........gr8 professional and friendly with our overall health in mind...............
I purchased my glasses 10/29/15 and I thought they were very expensive but I figured I was getting a quality product. I was told the warranty I purchased with the glasses was for one year and anything that happened to the glasses would be repaired within that year. During the course of the year the lens was scratched. I took them in and it took forever to get someone in management to authorize getting them entered into their system and let me on my way. They were repaired to my satisfaction. Again during the year I had need of repair as the left stem broke off.(poor quality} Again I went back in and after a long wait the manager tells me my warranty is a one time warranty not a one year warranty. She said she could not fix them. She said she could not order the parts and all she could do was sell me another expensive pair of frames. I flat asked her if she was going to repair the glasses and she said she couldn't. I feel ripped off and lied to.
Absolutely horible. After 3 and half hours if waiting I was finally seen by Dr. Oluchi Ozumba. The nure came in and asked me questions about any surgeries and I told her about a up coming surgery that I had to have a large cyst removed on my foot. When the doctor came in I was immediately accused of coming in for that reason. I had also told her that before had problems with transportation to physical therapy she told me that she would have to fire me. Really FIRE ME I do not work for scum. As the appointment went on she asked me to bend over I told her this is as far as I could go, she started yelling saying that she needed to make sure that my back was not broken. If my back was broken I would have already known not to mention I would be seeing a specialist not this clinic. She took me off my pain meds that my regular doctor had prescribed. As anyone knows a person is supposed to be winged off of meds. She also had already prescribed medicine before she even spoke with me. Has already scheduled injections for my upper back which there are no mri images for. Told me to just take Tylenol and that later on they would schedule to have my nerves burnt off. I have 4 bulging disk in lower back degenerative disc disease arthritis. I will be contacting whom ever is over them. If someone could tell me who I need to contact for a complaint I would be greatly appreciated. She had prescribe neurotin, and refused to prescribe me naproxen stating tjat it causes ulcers and she would not be jeld accountable for it. As for the nuerotin I will not take anything that will alter my mood. It causes suicidal tendency.
I went in due to my broken neck in pain lied to me let on like it wasn't y did UK put a halo on me refused to treat me even though Mr mphelmn took my money tricked me into signing a paper while I was in critical pain talked to me like I was a dog I give them my urine he was very uncaring telling me to go back to UK I have paper in hand mphelmn is uncaring now I have to suffer in pain for five days because of his negligence
KEI has made drastic changes to their practice this year and it is no longer a professional or ethical place of business. They have always had very experienced, dedicated staff, and this year they hired someone to make cuts, and they have fired five excellent employees, most with over 15 and 20 years service, and replaced them with younger inexperienced people to save a buck. I would not trust my eyes to a group of doctors who treat long time dedicated employees they way they have. Nor do I want someone who is cutting costs so drastically within their practice, to be making decisions about my eyes or my health.