I went for root touch up. Answered few questions, instructor stopped by, said she'd check in often. Never stopped by once, not once.The young lady wiped her runny nose on her hand, TWICE, then worked with my hair.We talked a little, every response was "that's crazy" , "that's crazy", ...yes, I know these are young girls, but should also be taught social skills, by parents at least, then while hair processed for 35 mins, she sat on her case, just looking at me. I wanted to read, be alone, but for literally 35 mins, sat there talking. I just wanted to relax,..... didn't happen. Again, every response was " that's crazy".I was then washed, she was almost afraid to wash, did it twice after noticing some color still at neck area.My root touch up much darker than what it was, way too dark for me....I'm surprised no instructor stopped by to see finished style, then I get to desk, noticed had color all down both sides of face, in scalp, on ears! Someone got special liquid to remove dye and worked in my skin at hairline, all way around head and ears. Had plans to run a few errands but went home first to clean my head and scalp. I'm surprised the young lady did not see this and offered to clean it up. Embarrassed to be in public.My first time at a school, don't think I'll be back. Again I know these are young girls learning their trade, but social skills would go a long way and having the instructor stopped by two or three times during a color process would help a whole lot. Color all over my scalp and forhead, down both sides of face, on ears, customer not cleaned up properly, students need to learn respect in how they talk, no instructor watching over students, etc.
3644 Boston RdLexington, KY 40514
I went for root touch up. Answered few questions, instructor stopped by, said she'd check in often. Never stopped by once, not once.The young lady w…
If I could leave a negative star I would ,I was just denied service because I have an infant in a car seat and ask to leave unless someone can watch her, scuse me can watch THE CHILD I'm disgusted people don't care about people anymore everything's about a liability.... it's 2017 and I'm a mom that still takes my baby everywhere she does everything with me and it is never been a problem until now disgusted!