Save your money and sleep in your car. These people are awful and in cohoots with local police. They threw all of my children stuff out the room and accused me of threatening them. The water smells like rotten garbage and they don't have hot water! They definitely treated my husband different because of the color of his skin. My son had tiny bites all over him after staying there.
225 River StAlpena, MI 49707
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Great Cheeseburgers &Chile, also liked the Wing Ding Basket !! Bird and Moe the owners are the most friendly people on the planet !!
Great place. Great staff. Quiet hotel, all needs were met. Came to town on business and will continue to stay here everytime.
I've stayed at many motels with my children and have never been treated this poorly by staff.Before even checking in, the guy at the counter was rude to the group in front of us. We should have taken this as a sign to turn around and leave, he wasn't any friendlier when it was our turn. He acted annoyed, like everyone was an Inconvenience.Our room was decent and spacious, the mini fridges were ancient my friend's was broken, tv's were small and fuzzy, signal kept going out on my friend's even after 'wiggling the cord' like the guy said. The pool towels were very limited, there were none when we went in. I went to the front and was basically given hand towels and attitude. We were told the pool hours, and never were informed that we would have to pay an extra fee to use the pool after 11a. At 11:15a we were met by a woman who rudely told us we could no longer use the pool.Before check out I returned to my room for my phone charger. The beds were already stripped even though we had Do Not Disturb on our door. My charger was missing when turning in keys I asked Mr. Happy at the counter if they 'found' my charger. He opened a cupboard, I assume is Lost and Found, and told me no. I then explained housekeeping was already in my room before checking out, I saw housekeeping with it. Abracadabra, my charger was magically now in the cupboard.I am so disappointed in our experience. They are severely lacking in customer service. After reading quite a few very negative reviews similar to ours, it is clear that this is an ongoing issue with the staff. Instead of being polite, courteous, and apologetic of these reveiws, management argues with their unsatisfied customers, VERY UNPROFESSIONAL.We are locals (Mio) with a large group/ multiple families who were hoping for a close, cheap, kid friendly place to stay for mini-vacas every couple months or more. We also were really hoping to refer friends and family who are looking for the same. Clearly THIS PLACE WAS NOT IT.
Beautiful spot on West Twin Lake. Rustic appearance and delicious food.
I used the Fairway inn in August, 2013 and rented a room for 1 week at the cost of $250.00. The manager swiped my debit card twice. The next day when I checked my account on line there was two charges the original 250. Plus another charge for 186.00. When I showed this to the manager he said it didn't,t make sense than started talking about trouble with the card swiper, than the bank they use and of all the unpaid accounts. I asked him to call his bank the reverse the charge and he stated they went,t local and they were foreigners, I questioned why not have a local bank and he said the owner wanted to save a few bucks.I called my bank and they recommended that I close my debit card while they investigated. I did this which was a real inconvenience since I was on vacation traveling from Oklahoma to New York. I had to go without a debit card until I reached New York in September waiting for the charge to drop. Now on October 31, 2013 I get two charges for $250.00 each from Fairway Inn on my new debit card. This place is screwed up. As far as the rooms go they are alright except for the flea powder they throw on the carpets take a day to air out the place.
This place has the best burgers and the friendliest staff!!!