I have had my phone for a year now and let me tell you my experience. Inland uses Verizon towers so you use the same towers and have the best national call coverage available. Except you deal with a local friendly company rather than a national behomoth. A few days before the end of my billing cycle they called me to let me know that I had gone over my minutes and asked me if I wanted to change my plan to save money. This was amazing they were looking out for my best interest. Recently my screen broke on my phone. Samsung wanted about $200 and four weeks to replace it. Inland replaced it with a used one on hand for free and it took about 20 minutes!This company does an excellent job and really seems to care about their customers.