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1205 Langhorne Newtown Rd Ste 106Langhorne, PA 19047
From Business: Bucks County Center For Vein Medicine is a locally owned business serving Bucks, PA, for over 17 years. Were fully licensed & insured for all your needs. Were spe…
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This office tends to provide inconsistency of information regarding referrals and treatment. Staff manager is rude and really unprofessional. If you feel like respect and confidentiality means something to you, then stay away from this office and look for another provider. I'm only writing this review because I don't want anyone to waste time.
I previously left a five-star review and boy do I regret it. Amanda was my doctor and she was incredible. She's since left Bucks Family Medicine, and more power to her because it's garbage. She was the only thing they had going for them.Can't count the number of times I've been mistreated or double-billed for a procedure. The staff are cold and rude. I've witnessed a nurse storm out without a word to her coworkers, who then exchanged colorfully-languaged gossip about her with me sitting right there. I've had a nurse draw my blood without cleaning the incision point, nor asking if I had a driver, nor telling me when I was done. I sat alone for a long time listening to her have a non-work conversation. If you need to sort out a billing or referral issue, they tell you they will call you back after looking up your file. They NEVER do. I've literally never received a call-back in these situations - I always end up calling a second time right before they close.Last Straw: I just sustained an eye-injury and scheduled an appointment with my in-network optometrist. They said they could fit me in next day, they just needed BFM to fax over a referral. When I contacted BFM they said they had no eye-injury on record. Yes, it literally just happened. They demanded uncomfortable amounts of detail about how the injury occurred, till it felt like they didn't believe it existed. I was told I had to schedule an appointment for a BFM doctor to examine my eye via chemical to check for cuts before referring me to an optometrist. I told her I could literally see the cut in the mirror, and asked why I needed a regular doctor to tell me I had an eye injury he's not qualified to treat before I was allowed to seek help from an eye doctor. They refused to send the referral so they could charge for an extra procedure + visit. Now I have to wait MINIMUM two more days before an optometrist can look at my painful, injured eye. Assuming they can fit me in.So long BFM.
Requested an on call doctor to call me back 2x on Sunday and they never did. This office blows thru patients. Also found out 10 days later I was misdiagnosed by them and was taking medication for the wrong thing.
I have always had a they best experience with Amanda she was helpful, kind and I will miss having her as my P.A. With all that said I will NEVER go back to Bucks Family Medicine. As I was getting a blood drawl and my two sons 2 and 7 were with me I got incredible sick. After several smelling salts and three very help nurses/assistants I was completely floored when one of them asked me quote: "What are they?" I wasn't sure if I understood the question, again as I was becoming more alert again she asked " What are they?" I said excuse me and the nurse/assistant said "Are they mixed?" I have to tell you explaining to my 7 year old why an employee at a DOCTORS office would ask this IN FRONT of two little kids is mind blowing. I recently asked the office for my records and was told I need to fax a request in writing why I want to leave. Wow. They just lost two patients, myself and my husband. PS I tried to give it zero stars but it made me put one.
I Have tried really hard to like this place but I just cant. Today was the last straw. I was prescribes meds that I wanted which is fine but then when meds started making my hair fall out I called to get some insight on what to do to ween off. The answer I get was from one of the 100 doc was the meds aren't making your hair fall out and just stop taking them. SMH. ok how about I don't think that's whats causing it but come in so we can find out what is. Too many cooks in the kitchen but no one is following the same recipe. Im done with them.
Dr. Files has been taking care of my family for over 15 years. He is so kind and really cares about his patients. I truly mean it when I say that he treats everyone like family. He has taken care of my children and my parents and I wouldn't think of taking them anywhere else. He early diagnosed my Mom with several medical issues that saved her life. I'm so grateful that he is our family doctor.
The absolute worst doctors office ever!! Every time I have ever come here, they loaded me up on expensive prescriptions I didn't need for issues I didn't have. They also did blood-work on me to test for diabetes RIGHT AFTER I had eaten a full meal, without any fasting and then argued with me about the validity of the results. What a joke--I could get better care at a free-clinic in Trenton.
I have been going to this office my whole life. Dr. files office has been my family's doctors for over 30 years, since I was born. (There was a different doc before Files, Dr. "Z" my parents used.) I use Dr. Diane, and she is great! I don't remember ever meeting Dr. files unless I was younger and don't remember. And I believe Dr. Morganstern (something close to that) is the doctor I used to see when I was younger before Diane, he's almost too quick too judge... Always said I had strep throat, even if I came in for a stomach problem. But don't quote me if I am wrong and it wasn't him because I'm not positive. The rest of the staff always seems okay. But sometimes I can tell they're having a bad day and just trying to rush me out. So I'm stuck in the middle of liking and not liking this practice. I'll probably stick with Dr. Diane for my "girly" and more personal needs, and anything else I'll go to another physician.
I've been going here since i was a new born. this office always has the most amazing set of doctors i have ever seen .
Never have I been so mistreated by a medical facility. I was given the wrong dose of medication 3 times in the matter of a week. It’s mostly physicians assistants who are snidely and rude. The "Doctor" Mr. Files refused to speak with me at any point over the phone or in person. I was put in contact with the staff manager, John G, who said he would relay a message. This small medical practice in BUCKS County not NYC has a doctor with the audacity to refuse communication with a patient??? I have also been given faulty information to see a doctor for pain therapy whom only does shots. I specifically made it clean to the fresh out of college Physician’s assistant that I cannot do shots. With the medical errors taking part I am contacting the BBB and also the State Medical Board.
Physicians and surgeons help to keep people - from infants to the elderly - as healthy as possible. These individuals provide diagnoses and treatments for a wide variety of ailments, and preventative care and early detection for more serious illnesses. Whether you love or hate going to the doctor, the fact is your physician is there to listen to your health concerns, take preventative measures against diseases and advise you on your options for staying in tip-top shape.
In 2013, there were more than 1 million doctors of medicine in the U.S., over 854,000 of which were active. Additionally, in 2012, there were about 18,000 active general surgeons in the country. It's important to know which type of physician or surgeon you need, how to choose the best one, and account for other considerations in order to stay healthy.
Patients can choose from a wide variety of physicians depending on doctor specialty and what problems they are experiencing. Here are a few of the most common types of physicians that you may see in your lifetime:
Your GP is the doctor that you go to for regular checkups, vaccines and to identify health issues. GPs can treat many different illnesses and injuries, from the common cold to a broken arm. If your health requires a second opinion or expert care, the GP will refer you to a specialist who has the skills to focus in on the issue.
Heart attacks and heart disease are some of the most common afflictions seen across the country, making cardiologists important to your long-term health. These physicians specialize in studying and treating the heart and related diseases.
Other than a GP, the dentist is likely the most common physician you'll ever see. These professionals work with the human mouth, ensuring that your teeth and gum health are up to par. Patients typically go to the dentist twice a year.
Dermatologists are focused on skin-related issues and diseases, from skin cancers, to acute acne, eczema, psoriasis, and general cosmetic concerns like aging and scars. Most will also perform annual or semi-annual mole checks to screen for any signs of melanoma, the most serious form of skin cancer.
If you have a number of sinus infections or have had your tonsils taken out, you've likely seen an ENT specialist. ENTs handle ailments related to the ear, nose and throat, often related to taking out tonsils and treating hearing issues.
For many women, their gynecologist and obstetrician are the same person. These professionals work with the female reproductive system to focus on reproductive health, fertility issues, prenatal care, options for new and expectant mothers, neonatal care and childbirth. OB/GYNs can also help in the early detection of breast or cervical cancer.
There are obviously a number of physicians that you can choose from, but how do you know if they're the best choice for you? Here are a few considerations to help you pick a physician:
Look at Your Insurance
Before you get down to the details, you need to verify which doctors are covered by your insurance and whether they are in or out of your carrier's network. Rates may be cheaper if the doc is in network – a doctor can be covered by your insurance but not necessarily in network. Out of network is typically more expensive. Doctors often add and drop plans, so it's important to ensure that your options are compatible with your insurance plan. Doing your homework will help you avoid unexpected expenses.
Check for Board Certification
Your physician should be certified through the American Board of Medical Specialties. Doctors must earn a medical degree from a qualified school, complete three to seven years of residency training, be licensed by a state medical board and pass one or more ABMS exams to be certified.
Examine the Reviews
Reviews of a doctor can reveal a lot about what your experience may be like. People may grade on staff friendliness, availability and effectiveness of treatment. Looking at these evaluations and getting recommendations from family and friends can direct you toward a physician for your needs.
Surgeons can literally hold your life in their hands, and it's important to find the best one that can put you at ease and treat you effectively
You need to feel comfortable with your surgeon. It's important to communicate your concerns and that your surgeon can respond adequately. Surgeons should be willing to go over the details of your procedure and answer any questions that you may have. They must take the time to discuss and address your worries.
If you're going in for surgery, you want someone that knows what they're doing and has a high success rate. Ask how often the surgeon performs this surgery and try to find one that regularly does it. This will give you peace of mind that you're in capable hands.
Your decision on a physician or surgeon can be majorly affected by the insurance plan you have. You may have insurance through employment, your spouse, your parents if you're under 26, or the marketplace if the previous options don't apply to you. It's important to understand how your insurance works to have the full picture of what you'll need to pay for.
Your insurance will have a deductible, which is the amount that you're responsible to pay for covered medical expenses. Some plans have coinsurances, where you must pay a certain percentage of the bill, and insurance will cover the rest. Co-pays state a flat rate for certain services, like paying $20 when you visit your GP or a $100 co-pay for an emergency room visit. Once you reach your out-of-pocket maximum, which will differ if you're an individual or within a family plan, your insurance may pay for 100 percent of covered medical expenses for the rest of the plan year.
If you plan to go to the doctor, need medication or have been recommended for surgery, call your insurance provider or go online to see what your plan covers. You can choose the best doctor for your needs, understand your options and prevent yourself from being blindsided by medical expenses.
Most doctors require a phone call for an appointment, although some may provide online scheduling as well. Be sure to have your insurance card with you when you set an appointment, and to bring it with you to the actual appointment. They need the ID numbers to verify your coverage, and will usually make a copy of the card for their files so you don't have to show it again unless your insurance changes.
When you call, let them know if you're a new patient, as this will require you to complete some paperwork for your first visit. Tell them the reason for your visit, such as your symptoms if you're feeling sick. It's also important to inform them if you have Medicaid and to find out if you need to bring anything to the visit, like current medications or medical records.
From here, the receptionist will likely ask what dates and times work best for you. During your call, it's important to be honest about your symptoms and the reason for your visit. This information will help the doctor treat you and give him or her an idea of what to expect. Your appointment may progress faster as a result, and the doctor can come prepared with a list of options to better care for you.
Doctors see a number of patients in a day, sometimes in 15-minute increments in areas where the physicians are in high demand. This can leave little time for doctors to perform thorough examinations, and they can end up missing certain problem indicators. While some problems, like a cold or flu, can be diagnosed in this time, more complex ailments require attention, which takes up time. Reviews can illuminate which doctors actively spend the necessary time with their patients and which ones are pressed against the clock to meet demand.
Surgery has some more dire risks attached to it, so be sure to talk to your surgeon about the potential issues that can come up as a result of your procedure. If a patient has a reaction to anesthesia, it can cause very serious complications, but this is an uncommon occurrence. Blood clots can be a significant problem after surgery, often caused by inactivity during recovery. Infections, numbness, scarring, swelling and death are all possible, but the likelihood of these issues will vary depending on the type of surgery you're undergoing. Talk to your doctor about your concerns and your risk potential.
Surgery affects people in different ways, but as you begin to emerge from anesthesia, you'll want to alert your nurse to any issues you may have. The nurse will tell you how the procedure went, what effect it will have on your condition, what to expect when you get home and how long it will take to get back to normal. If you start feeling pain, the nurse may give you medication to stop it from getting worse. When possible, it's also advised to move around to avoid blood clots from developing in your legs. This can be as simple as occasionally flexing your knee or rotating your foot.
Some surgeries are outpatient procedures, where people are released the same day. For major surgeries, patients may stay at the hospital for a few days to be monitored and address any concerns before being sent home. Discuss with your surgeon the projected length of the hospital stay and what you need to bring.
Your recovery time and follow-up expectations will vary depending on your procedure. For example, you can be expected to be on your feet within a few days of having your wisdom teeth taken out, but it may be weeks before you have fully recovered from a broken foot or heart-valve surgery. Your surgeon will give you a list of things that you'll need to do during this time, including what medications to take and when you'll be able to get back to work and other activities.
Every surgery will have a follow-up call or appointment to discuss your recovery and allow you to ask any questions about unusual symptoms or changes in your overall health. If you have a major operation, like heart surgery, it's important to make regular checkups with your doctor or a specialist to ensure that everything is normal. Visiting a doctor will help deter infection and verify that everything is healing as expected. These appointments will give you peace of mind about your state of health and ensure that any issues are caught early on.