Im sure the drivers are fine, I had no real problem with them except when ones car started smoking like just down the street from my house and I needed to wait for another taxi, but that lady who answers the phone is terribly mean and rude at times. Today I called for a taxi, I asked to go to The Whitney Field Mall, she snapped Which entrance?! I said It doesn't matter, like where the Pet Store PetSmart is (Behind Sears) She yells IT DOES MATTER THERE IS NO PET STORE IN THE MALL. WHERE ARE YOU? Well there is a Pet Store at Whitney Field and its behind sears you did ask me specifically where at the Mall you wanted me to be dropped off and frankly I dont think it matters, its the Mall..take me to the damn mall . I will NEVER EVER EVER use Kens Taxi again. They need to hire better phone people that lady is horrible.
Driver went through a stop sign when I had the right of way (do you know what that neans?) Lady owner has health problems, that's her excuse for hanging up on almost everyone that calls. Also , many people have your same health problem lady, who pay to keep your business going. You don't deserve this business. Also, Stop hiring people who go through stop signs and yell because the other person (who doesn't have a stop sign) to stop..? You are not the president, God cleopatra. You need to follow the rules of the road just like all the other people driving in this town. Stop hanging up on people in the middle of talking, stop riding that non existent high horse of yours, you are just a run down lady with an illegal driving crappy dilapidated cab company. Disrespect people who feed you you'll be out in the cold sooner or later. Stop being clowns and be a BUSINESS. You are a disgrace to the town of Leominster MA. USE ANY cab company in Leominster, BUT NOT this one. Go ahead and call and they'll hang up on you. Just givecit a try, you will see exactly what we all mean. Take a look at their google review. They have 11 reviews and guess what their score is 1-10?? It's a 1.2!!! Hahaha. Good luck with your crap attitude bogus business and awful drivers.