Went to the drive thru placed order for Mcrib combos got to window to pay for food an asked about mobile ordering sign on window cashier didn't understand me I pointed to the window she then leaned out an tried read an pointed to next window. I get there an asked if front window cashier could English heavy built girl said yes I then asked to speak to mgr but heavy woman came my food while I was still talking an had window shut in my face. Still bitter about that called store an Mgr was busy taking up for her employees rather than listen, making me more irrate that window was shutt in my face making me out to be the bad guy said if I come back an she would be happy to call the popo her words ..... all because I came to that McDonalds for a Mcrib ! Been eating there for over 20 years no more, as she said they have plenty of business! I will drive on to new one at Love's truck stop!11/21/ 2017 7:22pm. Restaurant # 6218Order # 81
Do NOT go to the drive thru. It's a scam. They ask you to move up to the door by the playroom so they can steal your change!!!! The manager won't give you your change either, says she has to count the drawer and she'll call in 4 hours....think about it. (a) change already stolen or (b) you have to drive all the way back when they call.
Our order was wrong no one will pick up the phone either a management need to help us out I called around 23:45 June 30 2017 order #91 I have a receipt also
We love Chick-fil-a. The food is always good. The employees are always really nice and attentive. The only negative is that parking is always bad, because they are always busy.
We stopped and spent $20 on breakfast, after our meal, we asked if we could have a refill on our drinks, 2 medium drinks that came with the combo, they told us no, we don't do refills til after 11am. All because it was during their 1/2 price drink special. Come on sonic, really? Customer service really sucks! It costs you an entire penny to refill a medium drink. Had it been just a drink order and not a combo, I could have understood.
Place is horrible their drive Thur is slow and they treat customers horribly
YALL.. NEED.. JESUS! I was just there 5 mins ago, I took a fry and eat it. Suddenly I had cramps. Really bad cramps from the fry. I will never go there again.
This is about the worst Hardees I've ever been to. Long wait times, even for breakfast, and poor or even unfriendly service, and that's assuming your order is correct. Fries and hashbrowns are usually not in their containers and just spilled out in the bag. Don't know how they are still in business. I only tried it again this week because the other restaurant was only taking cash that morning. Unfortunately, nothing has changed.
I agree with jesse-whit. We too have had the same problem. We also have problems with getting all the way to the interstate and realize our order is wrong (i.e. something missing, no lemon in the tea, etc). Just today my husband and I dropped by the drive through at lunch and the guy handing us our food asked us something and neither of us could understand what he said, so we just said thank you and drove away. It sounded to me like "Keyup?" Maybe it was ketchup-who knows. My husband thought he said thanks. Of course he is partially deaf. It does take way too long to get your food, and with gas prices being so high, you certainly can't visit McDonalds drive through very often, what with the long wait, and then having to turn around and go back to get the rest of your order. I do however like the new menu items they recently added. Like the southern chicken biscuits and sandwiches. Also, the salads are always fresh. However, Wendy's has a larger salad for the money and they are also fresh and delicious. My favorite is the Micky D's Tea for $1. That alone will make me choose McDonald's over the competitors. Keep working at it McDonald's. You have a nice restuarant with a good location for those of us who need to pick up something on our way to Knoxville. Please keep the dollar menu, especially the Tea, and work on your speed and accuracy, and you will be my #1 place to eat on the go. Also, would you consider adding a steak biscuit to your breakfast menu. Not that nasty thing with onions you called a steak biscuit. I mean the breaded kind. Also, maybe a waffle with fruit, and a frozen yogurt with fruit topping. P.S. I do believe your coffee is the best I have ever had at a fast food restuarant. Thanks Mickey D!
According to my husband (the leg man) pardon the pun-No one-absolutely NO ONE makes chicken as good as KFC. What I like about the Lenoir City restaurant is the buffet. It has a little something for everyones taste, from salad to dessert. The bread pudding is unbeatable. My mother was given a surprise birthday party last year and even though we asked for no gifts she recieved multiple gift cards from KFC, because everyone of her family and friends know it is her favorite Sunday lunch place after church. Matter of fact she is the one who told me how good it was and invited us to go with her one sunday. She's right. We all recommend it.