I am a new client, but I came away with a fabulous new hair style! My family loves the improvement. The cost was very modest considering the expertise of these professionals. I loved the friendly, conversational atmosphere of the dedicated stylists. I am looking forward to my next appointment. Really friendly, lovely owners! Salon D'vin is highly recommended!
Daniel Bailey — 1 starMy girlfriend drove back to Wilmington , crying, because the inexperienced non english speaking man who "did" her nails, caused her to bleed by poking HIS nail under hers, on purpose. She attempted to gain the attention of any other person working there and none would accept her gaze. Finally, he attempted to assuage the problem by shoving alcohol soaked cotton balls into her nails. It looks like someone ground her nails down with a 4" makita grinder. She was able to get out of his grasp and walk out, unfinished of course...Upon calling, and getting, what I was told is, the manager...the only platitude she gave was "sometimes the nails bleed when we do them"Thats a direct quote....So, if you want your nails to be made to bleed by an inexperienced illegal immigrant with no english (and probably no health certificate)..this is the place for you.No, she didnt pay, she ran out when she could finally get him to let go of her hand.P.S. She had been using this salon for months previous...there was a new set of people in there today...they must have shipped the experienced people out to somewhere else.
the worst place in Leland my 13 year old and 16 year old Daughter went in to get a full set of nails my youngest had never been before they tell the lady what they want and sit down the lady starts doing something other than what they asked for my daughters spoke up and said I want a full set of nails the lady in turns tells her that it will be an extra 35$. are you kidding me they were told many times what they wanted and my daughters were ignored or just taken advantage of. they ended up locking my 13 year old in because they refused to pay my oldest ended up having to call the police on them.
I have been going to Polished Nails for about 3 years and have ALWAYS been on time to my appointments even though I have had to WAIT many times or them well, today I was 5 minutes late and they said, "Sorry you are late I gave your appointment away to someone who was waiting at the door." Well, if that's how they are going to treat regular valuable customers well then I am looking for another nail salon. My husband and I owned businesses and we certainly did not treat out valued customers the way I was treated today.
very long wait time. everything felt rushed and the chair I was in for my pedi was broken. my fingernails didn't match my toenails at all :(
I've been going to this nail salon for a couple of years now and I absolutely love it. They take their time and are perfectionists so my nails always look great. I would highly recommend it, the owners are really nice!