What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Very responsive and professional. Will be using for all my automotive needs. Great service with great attitude!!
Was recommended by my warranty company, drove a hour each way to drop the car off. They kept the car for a week and did absolutely nothing to the car. I gave them a rating on Facebook and they blocked me for not praising them for not charging me for not doing anything. I am a professional certified, college degree mechanic. I do not have the time to work on the car myself. I told them what was wrong with the car, knowing they would still look at it. They took a week to say take it to the dealership for elementary mechanic work.
Very extremely rude people at the service department. Especially the lady they have working in the service department. Went to have headlight change and she wanted to charge me 100.00 just to diagnose that the headlights was out and I showed it to her. See headlights out. She still said 100.00 to diagnose the problem. I told her was she crazy and she just walk away.
Had a misfire in 5th cylinder , Mr Burns diagnosed it as cam lobe worn . Had to replace camshaft in 2011 dodge ram
As a repeat customer, I've been extremely satisfied with my experiences at Alford Motors. The staff were just as professional and helpful with a new Tahoe purchase as they were in finding the perfect reliable used car for my teenager. The exceptional staff, quality selection, and the support they give to both military and local communities makes Alford Motors a first class place to do business.
Excellent customer service and prompt. Thank you Sir, you are so kind and respectful. May God abundantly bless and keep you safe in your travels and business.
This was by far the best service I've ever experienced on a roadside assistance. Thank you for a quick arrival and the great job you did to get us back on the road and home safely. You were a true blessing.
I've used Brady's twice & it's the only towing company I completely trust with my vehicles!
Always bring all our family vehicles there for service. We get fast and accurate service...Wouldn't bring my vehicles anywhere else.
This dealership has the worst service department I have ever seen. I had an engine changed out in my 2008 F250 and since the new engine was installed my ac would never stay charged, after half a dozen tries they finally said it was my computer that was the problem, the installed a new computer, cost me 1400 for new computer and 100 to keep my old one. I keep my old one because i new there was nothing wrong with it, well at least when i left it in there hands there wasn't anything wrong with it. I got the truck home and the ac still would stay charge. 1400 dollars still no ac. I went to autozone and bought an ac charge unit and everything charged up find and ac worked for about 10 days. So i asked them to just install my old computer, refund my money and i'd just fix the leak my self. Well now they only want to give me half my money back. The reason for that is, I can't prove they messed up the computer, but I have never seen any documentation stating failed diagnosis on my old computer. I DON"T RECOMMEND THIS DEALERSHIP FOR ANYTHING..........The sad thing is I have purchased over 5 vehicles from them in the last 8 years.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.