More Info
- Email Business
- BBB Rating
- Extra Phones
Phone: (610) 926-0066
Phone: (610) 926-0606
- Services/Products
- Windows, Kitchen Cabinets.
- Brands
- moen
- Payment method
- visa, mastercard
- Other Link
- Categories
- Home Centers, Bathroom Fixtures, Cabinets & Accessories, Bathroom Remodeling, Contractors Equipment & Supplies, Floor Materials-Wholesale & Manufacturers, Furniture Stores, Granite, Hardwood Floors, Kitchen Cabinets & Equipment-Household, Kitchen Cabinets & Equipment-Wholesale & Manufacturers, Kitchen Planning & Remodeling Service, Spas & Hot Tubs
Reviews
03/04/2016
I purchased over $1000 of hardwood flooring from Empire. I asked to examine the planks first and, upon opening the box, I saw that many of the pieces were quite short. Johnny Challenger, the salesperson, told me that each box contained (on average) about 20% "shorties" (i.e., planks 2' or shorter.) When I balked, he said I could come back and buy another box or two if the plank lengths weren't to my taste. When my contractor began to lay them, he noticed that about 60% of the planks were shorties. I would've had to buy roughly $600 more to make the floor look passable.
Finally, I had to unload the wood, only recouping $200... less than 20% of what I paid. Humiliating!
Empire has good product and low prices, but the salesperson misled me and the company would not give me a refund for unopened boxes. That's DISHONORABLE. I don't care what their return policy is; you do not lie to the customer and offer no relief.
If I could give Empire 0 stars or even negative stars, I would.
Details
Phone: (610) 926-0500
Address: 2741 Bernville Rd, Leesport, PA 19533
Website: http://www.empiresurplus.com
People Also Viewed
- European Builders LTD
2718 Bernville Rd, Reading, PA 19605
- About All Floors
1050 Berkshire Blvd, Wyomissing, PA 19610
- Artige Designs
1025 James Dr, Leesport, PA 19533
- Elite Home Builders
1 High Meadow Ln, Leesport, PA 19533
- Custom Carpentry
204 N Tulpehocken Rd, Reading, PA 19601
- L.A. Kehres Building & Remodeling, Inc.
218 Burdan Dr, Leesport, PA 19533
- Daniels Floor Care
75 Grange Rd, Bernville, PA 19506
- Don McCullough Construction
783 White Oak Ln, Leesport, PA 19533
- Wunder Construction
- Reading Carpet & Tile Mart
351 N 5th St, Reading, PA 19601