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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (352) 253-5219

Phone: (352) 431-3750

Payment method
visa, all major credit cards, amex, discover, mastercard
AKA

Pet Lodge and Spa

Pet Lodge & Spa, Inc.

Categories
Dog Day Care, Kennels, Pet Services, Pet Sitting & Exercising Services
Other Information

Parking: Free

Wheelchair Accessible: Yes

COUPONS & DEALS

No coupons available

Reviews

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Rebecca G.

04/14/2016

Overall
Expertise
Professionalism

I love this place, and more importantly my dog loves it here!!! He is always excited to see his human buddies and meet new doggie friends as well. I know I can trust the staff to take good care of him so I can relax and not worry.

Watkins C.

03/13/2016

Overall

My dog is a regular there, always excited and ready to go when he gets there. They get regular time outside, nap time and playtime. Unfortunately he has to be boarded more than I like, but Quncy does not mind. He is a high energy dog, very social and very worn out, thankfully, when he gets home. I watch him regularly on video and have never seen him mistreated.

Heather P.

07/13/2015

Overall

My two dogs stayed two nights and never will again. They were both supposed to be in the nursery the whole time, but on the last day they were moved into a larger room with bigger dogs. We were told it was because one of them was anxious and barking too much. We checked on them frequently and never saw them being taken out during the day. We actually watched our female have a bowel movement in the middle of the room. She never has accidents and always waits until she is brought out. The last night they were there we witnessed the guy that was working use what appeared to be one of the large pet beds to push our two dogs (one has a bad knee that staff was aware of) and a small Chihuahua type dog out of the room. We were told when we picked them up and complained that they use them to guide them out, but they would be sure to let the owner of the other dog know that it had happened. I am sure they did not inform the owner. Both dogs were extremely lethargic when we picked them up. When we arrived at home they both ran to their dishes and started to whine over the water bowl. When we gave them water they drank it so fast it caused one of them to vomit. This led me to believe they were not supplied with adequate water. The smaller of the two dogs also had very loose stools for 4 days after arriving home and both dogs have been sneezing. I thought we would be happy with this place because we could monitor our dogs on the cameras all day, but it actually just provided us with proof that the care they were given was not what it should have been. When we saw that they had been put into the larger room we changed our plans and left early to get them out of there.

Tiffany T.

06/18/2015

Overall

Only getting one star because it makes you select in order to continue.. Rude Rude Rude. Would never use their service

Lynn B.

06/08/2015

Overall

I have been using Pet Lodge and Spa since it opened. My three dogs Gracie, Willie and Lucky have been extremely well cared for on each visit. Sandy keeps the kennel very clean and fresh smelling. The staff seem to love their jobs.

Kellie Z.

05/23/2015

Overall

Our dog stayed with them while we were on vacation for a week. We came back to mattress ($100+) ruined; which they tried to hide by placing the stuffing in a waste-deposit bag and then bagging the mattress in a folded manner to where the gaping hole did not show. Moreover, they put our dog in harms way, when he digested pvc pipe from the pet furniture in their establishment and he also developed 2 hygromas (pressure sores that do not go away once developed) from them not providing adequate lodging.

Kelley C.

08/27/2014

Overall
Happy Dog!

We just moved to the Leesburg area in June. Anyways, we were going on a little vacation and had to find somewhere for our Georgia girl to stay. I took her in for a day of daycare, she was a bit timid but shortly warmed up. I love how they have the cameras so you can see your dog everyday!! I boarded our dog there August, 2014. Everybody seemed real friendly and nice!!! As well as her getting her nails clipped and a bath. Everybody told me she adjusted well and was happy! My only bad thing I'd have to say is our dog cut a little cut on her ear from another dog apparently playing, but nothing to do with pet lodge and spa! I would highly recommend this place to anyone and will gladly take my Georgia back there!!!

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