We unfortunately had a terrible experience with Celebration. The first red flag was that even though we contacted them 8 months before the event, they did not finalize the floor plan with us or give us a quote until less the 4 weeks before the event, and that was only because we threatened to use another company. We had an absolutely terrible time getting a hold of them. My mom and I would call repeatedly and we would never get a response. When it finally got down to the wire, it turned out that they had already ordered the materials without confirming the floor plan with us, and it wound up being smaller than we needed. To make matters worse, as they were setting up, we noticed that they were not hanging enough fabric for the ceiling, and when my mom said something, they said that would be another 24 hours of work. We were having the reception in a barn and we had repeatedly stated that we did not want to see the barn, that it should be fully covered. Well the ceiling wasn't covered AT ALL. The dads and the groom and the groomsmen spent the entire wedding day buying fabric and hanging it themselves. Adding insult to injury, they failed to take down the structure on schedule, which prevented my mom's clients from using the barn for an extra day, AND they had the audacity to charge us more than the original quote, even though they did not deliver on what they were supposed to provide! The Chivari chairs we received were all chipped, and the dance floor had several scuff marks. Our catering company contracted this company for us, and they indicated they had not had problems with Celebration before, so maybe they had just overcommitted themselves this season. However, I would strongly caution anyone thinking about using this service: don't keep waiting for them to get back to you, just use someone else!!
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…
Amazing job as always! Fast and professional. We'll use you every year. Thanks for making us look great!
3713 SW Us Highway 40Blue Springs, MO 64015
From Business: Giggles-N-Jiggles has served the Kansas City Metro since 2007, providing inflated rental equipment that makes any occasion special. Our pieces are made to the hig…
107 W. 9th Street, 2nd FloorKansas City, MO 64105
From Business: We are a full scale event planning and consulting service. We are here to alleviate the stress of planning an event from our clients. We also offer decor rental a…
Great Event Thank You. Celebration Party Rentals put together an awesome event for our wedding. From the tables,chair, linens, tableware, everything was spectacular. The custom lighting and fabric drapery tent was beautiful and all our guests were so VERY EXCITED about how beautiful it all looked
Celebration Party Rentals was great. They answered all my questions suggested several different option to best fit my budget. The linens, chairs and china were perfect. I couldn't be happier and would recommend them to everyone. Thank you it was wonderful.
Would never use them again! We rented linens for our duaghte'sr wedding reception. We had to spend hours while we were suppose to be decorating and setting up for the reception, ironing the tablescothes. We were told that they would be ironed and ready to go. I wondered about it when they were delivered folded in plastic bags and not hanging up on hangers. Also all of the 90 inch round table clothes were nof the samel but made fromdifferent fabrics and 1/3 of them werer pieced in 3 pieces with seams runnig the full width of the cloth up the sides and over the table top. Even though we spent several hours trying to iron them, they still didn't look great. When we returned them and expressed our dissafaction, we weer told they would let someone know. Even though I said would expect a call, I never heard from anyone. Their rental price is jsut as much as buying them somewhere. You'd think they could iron them. Was told they iron and bag them when returned. So they set on a shelf until your event and are NOT ironed for your event. Many didn't look as though they had been ironed at all. Celebration Party Rentals doesn't like negavtive reviews, as they deleted a comment I made on their facebook page and blocked me from posting again.