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American fare that's at times familiar & other times adventurous in a laid-back modern setting

Business Description
Forget 'casual dining.' That's an industry term so out of touch with how consumers eat and drink today. For premium quality and style; fare that's at times familiar and other times adventurous and a laid-back modern setting, Houlihan's is a true original.
Hours

Regular Hours

Extra Phones

Phone: (816) 524-3928

Phone: (816) 525-5642

Primary Phone: (816) 525-5642

Fax: (816) 524-3928

Payment method
all major credit cards, amex, cash, discover, master card, visa
Price Range
$$
Location
Summit Woods
AKA

Houlihan's Restaurants

Other Email

Categories
Restaurants, American Restaurants, Family Style Restaurants
Other Information

Parking: Lot, Private

Wi-Fi: Free

Bike Parking: Yes

Attire: Casual

Wheelchair Accessible: No

Cuisines: American, Family Style

Alcohol: Full Bar

Takes Reservations: Yes

Outdoor Seating: Yes

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04/27/2010

Provided by Citysearch - 
Overall
High Price for Terrible Service

The service here is absolutely terrible. I would not recommend this restaurant to anyone unless they want to be treated like they are just a waste of time and effort on the part of this staff.

When I came in one evening, I noticed a bunch of high school girls unapologetic about texting and standing around visiting while letting the phone ring off the hook and leaving guests unattended.

The so-called ""service"" I got from our server was less than poor. We were left alone for about an hour before seeing her again. When we finally received our check, it had been for the wrong amount, and so correcting it seemed to take more than half an hour.

By the time I left, I was outraged that I'd spent money for such poor quality service and blatant disrespect.

To top it all off, when we insisted on speaking with the General Manager, Heather Dougherty, we were confronted for being too demanding and ""easily displeased.""

I intend to let as many people know as I can that while other Houlihan's restaurants may have exceptional service, the Houlihan's located in Lee's Summit on Chipman Road should be known for its despicable treatment of its customers.

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